Driver Guide Pursuit Jasper AB Class 2 Training Provided

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; Full time

Job summary

Join a dynamic team as a Driver Guide at a stunning location, where you'll lead unforgettable tours around the Columbia Icefield and Athabasca Glacier. This role combines the thrill of driving unique vehicles with the joy of sharing captivating stories with guests from around the world. You'll receive comprehensive training, including obtaining your Class 2 driver's license, and work in a beautiful, outdoor environment that promises to be both fun and challenging. If you're passionate about guest service, enjoy working in nature, and have a great sense of humor, this opportunity is perfect for you!

Qualifications

• Passion for guest service and safety is crucial for this role.
• Must obtain Class 2 driver's license and Q (Air brakes) license.

Responsibilities

• Provide high-quality interpretative tours around the Columbia Icefield.
• Safely operate various coach buses and Ice Explorer vehicles.
• Ensure guest safety and comfort during tours.

Skills

Organization skills

Time management

Guest service orientation

Driving skills

Problem-solving

Communication skills

Physical stamina

Teamwork

Sense of humor

Bilingual (second language)

Education

Class 2 driver's license

Standard First-Aid certification

Job description

Driver Guide Pursuit Jasper AB Class 2 Training Provided

Pursuit Collection Jasper, AB

Pay: $20.50 an hour

Job type: Seasonal, Full-time

Location: Jasper, AB

What will be your daily pursuit?: In Class 2 MELT training, you will be provided with coaching to complete the required written and driving tests to obtain your Class 2 driver's license and Q (Air brakes) license. This training will be completed over a 3-week period in Banff. Once completed, you will move on-site for the required operational training before driving with passengers.

As a Driver Guide, you will contribute to making the Columbia Icefield Adventure and Columbia Icefield Skywalk experiences memorable, entertaining, and informative for guests visiting from around the globe. A Driver Guide is responsible for safely operating various types of coach buses and unique Ice Explorer vehicles while delivering high-quality interpretive tour content in a professional and interactive manner, meeting the service goals and expectations of Pursuit.

What will your compensation be?: The starting salary for this position is $20.50.

What will you do in this job?:

1. Providing guests with a high-quality interpretative tour experience around the Columbia Icefield and Athabasca Glacier.
2. Coordinating guests and tour groups on/off Coaches and/or Ice Explorers.
3. Mechanical pre-trip/post-trip of assigned Coach or Ice Explorer.
4. Responsible for the safe and proper operation/care and upkeep of your daily assigned Coach/Ice explorer throughout the operating day.
5. Daily servicing/cleaning of the interior/exterior of assigned Coach or Ice Explorer and assisting as required for exterior cleaning.
6. Ensuring all windows are kept clear and clean throughout the operating day.
7. Avoiding both physical and mechanical damage to the equipment.
8. Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour.
9. Responsible for safely loading and unloading passengers on your coach, being at the coach entrance at all times when passengers are loading/unloading.
10. Rotating cleaning schedule of the Transfer Bay area’s, including washroom area and garbage cleanup.
11. Supporting Colleagues and Loading Staff with additional interpretive information, managing tour groups, tour departures and arrivals, loading and unloading of Coaches and Ice Explorers.
12. Communicate with co-workers and management, forwarding observations and comments in a timely fashion.
13. Uphold the high standard of environmental stewardship expected for all employees.
14. Other duties as assigned.

What skills and experience do you need for this job?:

1. Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
2. Dedication to operating in a safe, reliable, and courteous manner during the Class 2 licensing process and at all times while working as a driver.
3. Driving responsibly above all else and adapting the driving to road and weather conditions.
4. Guest service-oriented mindset and a passion for delivering memorable experiences.
5. Ability to think on the fly and outside the box to solve problems with a positive attitude.
6. Second language, an asset.
7. Fluent and articulate in English, able to communicate and comprehend over two-way radio, required.
8. Must be capable of manual duties (bend, stoop, squat and stretch), required.
9. Must enjoy working outdoors, even in challenging mountain weather conditions.
10. A fantastic sense of humor as well as a friendly, mature, energetic personality.
11. Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment).
12. Mature, energetic, dependable, and self-motivated.
13. Enjoy working with a team in a busy, fast-paced environment.
14. Comfortable working on your feet for extended periods in an outdoor environment. Be prepared for all types of weather (Snow, Rain, Wind, Hail) at all times.
15. Must meet the Organization grooming and appearance standards.
16. To honour our commitment to be “Always Honest,” all employees must consent to a criminal record check.
17. Standard First-Aid or higher an asset.

What will your work environment be like?:

1. Beautiful. You’ll be working in the iconic, unforgettable and inspiring location.
2. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
3. Independent. You’ll spend your days in and around our amazing properties.
4. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
5. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.