Driver Guide Jasper AB Class 2 Training Provided

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team in a stunning natural environment as a Driver Guide. This role offers the chance to engage with guests from around the world while providing memorable interpretive tours of the breathtaking Columbia Icefield and Athabasca Glacier. You will receive comprehensive Class 2 MELT training, ensuring you are well-prepared to operate various vehicles safely. Enjoy a vibrant work culture filled with team events and the beauty of the Canadian Rockies. If you have a passion for guest service and love working outdoors, this is the perfect opportunity for you to shine in an unforgettable setting.

Qualifications

• Must obtain Class 2 driver's license and Q (Air brakes) license.
• Strong guest service and problem-solving skills required.

Responsibilities

• Provide interpretive tours around Columbia Icefield and Athabasca Glacier.
• Safely operate coach buses and Ice Explorer vehicles.
• Ensure guest safety and satisfaction during tours.

Skills

Organization skills

Time management skills

Guest service orientation

Problem-solving skills

Fluency in English

Ability to work outdoors

Standard First-Aid certification

Education

Class 2 driver's license

Interpretive training program

Job description

Driver Guide Jasper AB Class 2 Training Provided

Pursuit Collection Jasper, AB
$19.00–$20.50 an hour - Seasonal, Full-time

Job details
Pay: $19.00–$20.50 an hour
Job type: Seasonal, Full-time
Shift and schedule: Rotating shift
Location: Jasper, AB

What will be your daily pursuit?
In Class 2 MELT training you will be provided with the coaching to be able to complete the required written and driving test to obtain your Class 2 drivers license and Q (Air brakes) license. This training will be completed over a 3-week period in Banff. Once completed, you will be moved on-site for the required operational training before driving with passengers.

As a Driver Guide, you will contribute to making the Columbia Icefield Adventure and Columbia Icefield Skywalk experiences as memorable, entertaining and informative as possible for guests visiting from around the globe. A Driver Guide is responsible for safely operating various types of coach buses and unique Ice Explorer vehicles while delivering high-quality interpretive tour content in a professional and interactive manner, meeting the service goals and expectations of Pursuit.

What will you do in this job?
- Providing guests with a high-quality interpretative tour experience around the Columbia Icefield and Athabasca Glacier
- Coordinating guests and tour groups on/off Coaches and/or Ice Explorers
- Guest Surveying
- Mechanical pre-trip/post-trip of assigned Coach or Ice Explorer
- Responsible for the safe and proper operation/care and upkeep of your daily assigned Coach/Ice explorer throughout the operating day, including daily servicing/cleaning of the interior/exterior of assigned Coach or Ice Explorer
- Ensuring all windows are kept clear and clean throughout the operating day
- Avoiding both physical and mechanical damage to the equipment
- Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour
- Responsible for safely loading and unloading passengers on your coach being at the coach entrance at all times when passengers are loading/unloading
- Rotating cleaning schedule of the Transfer Bay area’s, including washroom area and garbage clean up
- Supporting Colleagues and Loading Staff with additional interpretive information, managing tour groups, tour departures and arrivals, loading and unloading of Coaches and Ice Explorers
- Communicate with co-workers and management, forwarding observations and comments in a timely fashion
- Uphold the high standard of environmental stewardship expected for all employees
- Other duties as assigned.

What skills and experience do you need for this job?
- Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
- Dedication to operating in a safe, reliable and courteous manner during the Class 2 licensing process and at all times while working as a driver.
- Guest service-oriented mindset and a passion for delivering memorable experiences
- Ability to think on the fly and outside the box to solve problems with a positive attitude
- Second language, an asset
- Fluent and articulate in English, able to communicate and comprehend over two-way radio, required;
- Must be capable of manual duties (bend, stoop, squat and stretch), required
- Must enjoy working outdoors, even in challenging mountain weather conditions
- A fantastic sense of humor as well as a friendly, mature, energetic personality
- Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
- Mature, energetic, dependable, and self-motivated
- Enjoy working with a team in a busy, fast-paced environment
- Comfortable working on your feet for extended periods in an outdoor environment. Be prepared for all types of weather (Snow, Rain, Wind, Hail) at all times. The weather changes quickly at the Columbia Icefield.
- Must meet the Organization grooming and appearance standards
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
- Standard First-Aid or higher an asset.

What will your work environment be like?
Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.