Driver Examiner II

ICBC (Insurance Corporation of British Columbia); Nelson; On-site; CAD 66,000 - 71,000; Full time

Job summary

ICBC in Nelson, British Columbia is seeking a Driver Examiner to assess road test applicants and administer re-examinations under the Motor Vehicle Act. The role requires a valid Class 5 BC driver’s licence with a clean record, strong customer service, and the ability to make independent decisions in dynamic situations.

This permanent full-time, resident position involves working in all weather conditions, with some travel to support tests and regional coverage.

Qualifications

• A valid Class 5 BC driver's licence (or higher) with a clean driving record.
• Strong customer service skills with a professional and respectful approach.
• Confidence in making independent decisions in dynamic and sometimes challenging situations.

Responsibilities

• Conduct road tests for commercial and passenger vehicles (Class 1–8) to assess drivers’ knowledge, skills, and safe driving ability.
• Administer re-examinations in accordance with the Motor Vehicle Act and Regulations.
• Apply sound judgment and decision-making when evaluating driver performance.
• Provide clear, constructive feedback to customers following their road tests.
• Support Driver Licensing Centre operations by assisting customers with inquiries, processes, and transactions between road tests.
• Manage scheduling and workflow to meet daily service and testing targets.
• Work independently while contributing to a collaborative, customer-focused team.
• Adapt to a variety of working conditions, including weather and customer vehicle environments.

Job description

Reference Number: 5576

Posted Date: Oct 30, 2026

Employment Type: Permanent Full Time

Hours of Work: 7.5 hours per day - 5 day week (M-F)

Work Arrangement: Resident

Salary Range: $66102.40 - $71143.80 Annually

Location: Nelson, British Columbia, Canada

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to [e-mail] – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights

Are you an experienced customer service professional with strong knowledge of the rules of the road? If so, consider an opportunity to step into the Driver Examiner role at our Nelson Driver Licensing Office.

Key Responsibilities

• Conduct road tests for commercial and passenger vehicles (Class 1–8) to assess drivers’ knowledge, skills, and safe driving ability
• Administer re-examinations in accordance with the Motor Vehicle Act and Regulations
• Apply sound judgment and decision-making when evaluating driver performance
• Provide clear, constructive feedback to customers following their road tests
• Support Driver Licensing Centre operations by assisting customers with inquiries, processes, and transactions between road tests
• Manage scheduling and workflow to meet daily service and testing targets
• Work independently while contributing to a collaborative, customer-focused team
• Adapt to a variety of working conditions, including weather and customer vehicle environments

Position Requirements

• A valid Class 5 BC driver’s licence (or higher) with a clean driving record
• Strong customer service skills with a professional and respectful approach
• Confidence in making independent decisions in dynamic and sometimes challenging situations
• Ability to deliver clear, constructive feedback, including difficult conversations
• Comfort working in varied weather conditions and inside customer vehicles
• Strong organizational and time-management skills
• Solid computer and data-entry skills; cash-handling experience is an asset

Additional Requirements Include

• Successful completion of a health assessment based on the job requirements
• A clean criminal record check through the Ministry of Public Safety and Solicitor General, as required under the Criminal Records Review Act

The Driver Examiner position involves working in all weather conditions, including extreme heat or cold. Employment is conditional upon successful completion of the Class 5/7 training and testing during the probationary period.

Some locations may require regular overnight travel to conduct road tests or support nearby communities. Overnight travel may also be required for training, meetings, and regional coverage. Hours of operation are subject to change, and shifts may be scheduled Monday to Friday or Tuesday to Saturday.

About Us

At ICBC, it’s our job to make sure the car insurance system works for everyone in British Columbia, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined

• Resident – you will work at your primary in-office headquarters on all scheduled work days.

Benefits

ICBC provides comprehensive benefit coverage to all eligible permanent full time bargaining unit employees including a defined benefit pension plan and 3 weeks’ vacation, plus up to 16 days of time off.

• Extended Health and dental coverage (no premiums)
• Employee and Family assistance program (wellness support)
• Basic group life insurance
• Voluntary group life insurance
• Critical Illness insurance
• Sick leave plan – 100% of pay for a period of a maximum of 150 hours
• Long term disability plan
• Pension plan – defined benefit pension plan that pays a benefit to you or your beneficiary upon termination, death, or retirement.
• Benefits for part-time employees may be pro-rated, with benefit costs shared between ICBC and the employee.

Bargaining Unit benefits are determined by the collective agreement and may change from time to time based on collective bargaining negotiations.

Only candidates legally entitled to work in Canada will be considered for this position.