Driver Coordinator - Elgin Motor Freight (Elgin)

Challenger Motor Freight Inc; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading transportation company is looking for a Driver Manager / Dispatcher who will be the primary contact for the fleet, responsible for maximizing productivity through coaching and support. The ideal candidate will possess strong interpersonal and problem-solving skills, necessary for effective communication and operational success, within a dynamic and engaged team environment.

Benefits

Comprehensive total rewards package

Company paid group benefits

Company sponsored retirement savings plan

Support for professional memberships and certifications

Qualifications

• Knowledge of truckload dispatch is an asset.
• Solid understanding of North American geography required.
• Intermediate level computer skills and proficient keyboarding necessary.

Responsibilities

• Support driver retention initiatives and maintain work distribution.
• Monitor driver performance and respond to inquiries.
• Communicate with customers and problem solve as required.

Skills

Interpersonal skills

Attention to detail

Problem solving

Communication skills

Tools

TMW

Job description

Envision:

Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Elgin Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Elgin is a leading North American freight transportation company. In 40 years, Elgin has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit. If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us.

We offer the following in our search for engaged employees looking to become part of a successful team:

• A continuous learning environment that develops your individual career goals
• A continuous improvement environment where all ideas are explored
• Engaged coaches and mentors who will provide guidance but also allow autonomy
• Team atmosphere
• Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
• Support of professional memberships and certifications
• Hours of Work of Sunday to Friday from approximately 3:30pm to 12:00am

The Opportunity:

The Driver Manager / Dispatcher is the main point of contact for Elgin’s fleet and provides coaching, assistance and solutions to problems in order to maximize the productivity of the drivers.

Key Accountabilities:

• Participating in and supporting driver retention initiatives
• Maintaining fair and equitable distribution of work
• Communicating dispatch information as required
• Monitoring driver performance/miles and reefer requirements
• Monitoring and responding to driver satellite messages
• Support with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
• Form solutions regarding any driver concerns
• Assisting with driver inquiries - payroll, miles etc.
• Updating customer websites relative to the position/shift
• Perform check sheet audits as required by customers
• Communicating and problem solving with customers as required
• Performs other duties as required

What You Need To Be Successful In This Role:

• Knowledge of truckload dispatch considered to be an asset
• ACE and Customs / border crossing experience
• TMW experience an asset
• Transportation experience considered to be an asset
• Solid understanding of North American geography
• Intermediate level computer skills and proficient keyboarding
• Exceptional interpersonal skills
• Strong attention to detail
• Good communications skills (written and verbal)
• Strong self-discipline and initiative
• Creative and effective problem solving ability
• Ability to work with minimal supervision

How To Apply:

If you are looking to join a premier transportation company and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Driver Manager / Dispatcher may be right for you.

No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Elgin Motor Freight Inc. is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women,members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent Elgin Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.