DQAT Technical Team Lead (Policy Reporter, Remote Canada)

Overview

Company Overview

Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit Policy Reporter.

We’re looking for a Technical Data Quality Team Lead to join our growing Data Quality Assurance Team (DQAT). This role combines hands-on technical work with team leadership and project coordination. You’ll help maintain the accuracy and reliability of our healthcare policy database while leading a team of Data Quality Coordinators.

You'll need to be comfortable writing SQL queries, using PostgreSQL, and leveraging basic scripting (Python or similar) to support data validation and process automation. If you enjoy solving data problems, mentoring others, and improving workflows, this role is for you.

Responsibilities

Team Leadership

• Supervise and support Data Quality Coordinators (DQCs) through regular 1:1 meetings, performance reviews, and coaching.
• Oversee hiring, onboarding, and professional development in collaboration with P&C.
• Promote a collaborative, inclusive, and high-performance team culture.
• Facilitate daily team stand-ups, approve time-off requests, and manage workloads.

Technical Oversight

• Write and maintain intermediate SQL queries (especially in PostgreSQL) to audit and validate data.
• Use Python or other scripting tools to automate data quality tasks and streamline manual workflows.
• Troubleshoot data issues through root cause analysis using logs and database queries.
• Partner with internal technical teams to improve internal tools, dashboards, and data workflows.

Project and Workflow Management

• Manage projects and ensure deliverables are met on time and at high quality.
• Collaborate with other managers to align team goals with broader department priorities.
• Monitor task progress and ensure work meets accuracy, timeliness, and productivity standards.
• Drive adoption of process improvements and technology enhancements to optimize data quality operations.

Communication and Collaboration

• Serve as the main point of contact for cross-functional collaboration between DQAT and departments like Research, Commercial Operations, and Engineering.
• Represent the team in leadership meetings and promote DQAT accomplishments across the organization.
• Act as an escalation point for team-related issues, including resourcing, priorities, or process gaps.

Training and Documentation

• Oversee the onboarding and training of new hires, ensuring technical and procedural knowledge is effectively transferred.
• Collaborate on the development and continuous improvement of internal training materials and documentation.

Other

• Organize team activities and socials.
• Take on task coordinator/owner role as needed.
• Other tasks assigned by the DQAT Team Manager.

Qualifications

Technical Skills

• Intermediate-level proficiency in SQL, especially with PostgreSQL databases.
• Familiarity with Python or similar scripting languages for automation and validation tasks.
• Experience working with relational databases and understanding of data integrity principles.
• Ability to use data tools to audit, clean, and report on large datasets.

Leadership & Soft Skills

• 2+ years of people management experience or mentoring others in a data-related role.
• Strong organizational and decision-making skills.
• Excellent verbal and written communication skills, including the ability to explain complex data topics to non-technical audiences.
• High attention to detail and a commitment to accuracy.
• Empathetic and motivational leader with strong emotional intelligence.

Other

• Familiarity with SharePoint, Microsoft Office Suite, or similar tools.
• Experience working in the U.S. healthcare or insurance industry an asset.

Policy Reporter’s Core Values

• Excellence
• Value & Respect
• Continuous Learning
• Ownership & Accountability
• Teamwork

Compensation: $70,000 - $80,000

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.