Donor Engagement Officer

Queen's Student Alumni Association; Kingston; On-site; CAD 65,000 - 80,000; Full time

Job summary

A leading university in Canada is seeking a Donor Engagement Officer to enhance philanthropic support for Queen's Health Sciences. This role involves developing stewardship strategies, managing donor relationships, and ensuring compliance with fund utilization. The ideal candidate will have a strong background in donor engagement and communication, with a commitment to fostering long-term relationships.

Qualifications

• Requires a four-year degree or equivalent.
• More than 3 years of relevant experience.
• Knowledge of donor engagement strategies.

Responsibilities

• Develop and implement donor engagement strategies.
• Manage donor relationships and stewardship activities.
• Collaborate with finance teams to ensure fund compliance.

Skills

Interpersonal Skills

Communication

Relationship Building

Project Management

Education

Four-Year Bachelor Degree

Job description

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Competition Number: J0525-0548

Position Title: Donor Engagement Officer

Position Number (Final): 00506071

Employee Group: Support Staff - USW Local 2010

Job Category: Advancement/Fundraising

Department or Area: Queen's Health Sciences, Advancement

Location: Kingston, Ontario, Canada (Hybrid)

Salary: $65,044.00 - $79,313.00/Year

Grade: 08 Review Salary Information Here

Hours per Week: 35

Job Type: Permanent (Continuing)

Shift: 7 Monday - Friday

Number Of Positions: 1

Date Posted: May 21, 2025

Closing Date: June 8, 2025

Additional Information

This position may be eligible for a remote work arrangement within the Province of Ontario. However, a presence on Kingston campus will be required and is not eligible for travel expense reimbursement.

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COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

Reporting to the Executive Director, Development, Queen's Health Sciences (QHS), the Donor Engagement Officer plays a critical role in sustaining and expanding philanthropic support for QHS at Queen's University. The position directly supports the development cycle—specifically stewardship, recognition, and re-engagement—which are essential for encouraging repeat and major giving.

The Donor Engagement Officer is responsible for developing and executing stewardship strategies to strengthen donor relationships. They manage a portfolio of donors in stewardship and support the QHS fundraising team to ensure all donors are appropriately recognized, informed of their impact, and actively engaged with the university. This includes creating personalized stewardship plans for top-level benefactors whose contributions support things like faculty positions, student bursaries, research funds, and program development.

The role also encompasses the management and optimization of existing funds, working closely with finance teams, faculty leadership, and other stakeholders to ensure that funds are utilized in accordance with donor intentions, reported accurately, and aligned with institutional priorities. This involves providing guidance on fund utilization, tracking fund performance, and ensuring compliance with reporting obligations.

Working closely with the Executive Director, Development, QHS, and collaborating with Central Advancement Donor Experience and administration and finance teams across the Faculty, the Donor Engagement Officer ensures all stewardship activities align with institutional standards and goals. This role is essential for maintaining donor satisfaction, maximizing retention, and driving continued philanthropic support for QHS.

This position recommends, creates, and implements key aspects of development programs, including developing and implementing goals and strategies to maximize funding for priorities. This position identifies, evaluates, and recommend approaches to gaining or deepening relationships with current and prospective donors.

The schedule for this position requires the incumbent to work frequent early mornings, evenings and weekends, according to program or area needs.

Job Description

What you will do

• Recommends, develops and implements communication and donor engagement strategies with various donor groups.
• Supports senior staff on development decisions throughout the donor engagement lifecycle.
• Identifies, evaluates, and recommend approaches to gaining or deepening relationships with current and prospective donors.
• Develops objectives, discusses strategies for meeting objectives and executing annual plans, and resolves barriers to implementation.
• Identifies, evaluates, and solicits prospective donors (individuals, corporations and foundations) and/or actively nurtures relationships with existing donors to demonstrate impact and foster ongoing philanthropic giving.
• Creates and maintains print, email and web content to support departmental priorities.
• Updates all activity related to prospects, donors, and funds in the database.
• Writes case statements and donor proposals in support of key solicitation/engagement opportunities and/or writes impact reports and other donor communications to demonstrate and attract impact.
• Facilitates the establishment and stewardship of new and existing funds, nurtures long-term relationships with existing donors and fosters ongoing philanthropic giving.
• Identifies, evaluates, cultivates, solicits, and stewards donors for gifts and fosters long-term relationships with these donors.
• Assists with activities related to fund management and compliance, stewardship, and reporting of funds, supporting departments with planned fund spend, consulting on needs related to fund usability, working with departments to promote their donor funded activities.
• Tracks stewardship responsibilities and ensures compliance with requirements to report back to the donor.
• Collaborates with other Advancement staff to plan and facilitate development activities.
• Other duties as required in support of the department and/or unit.
  
  

Required Education

• Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.
  
  

Required Experience

• More than 3 years and up to and including 5 years of experience.
  
  

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge And Requirements

• Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
• Provide effective consultation and advice on non-straightforward and/or complex issues.
• Interaction with others requires interpersonal skills and the ability to understand and influence.
• Adapt messages to meet the different needs of different audiences.
• Builds relationships, trust and credibility.
• Prioritize and distribute work to deliver objectives on time and to the highest standard.
• Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
• Actively participate in project team meetings and develop individual and unit project plans.
• Lead procedural or technological change within a unit.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Seek information and input to fully understand the cause of problems.
• Appropriately assesses risks before making a decision.
• Contribute to the creation and evaluation of possible solutions.
• Take action to remove obstacles and address problems before they impact performance and results.
• Apply equity, diversity, accessibility, inclusion and Indigenization considerations to decision making and planning.
• Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.
  
  

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [e-mail].

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