Domino's Shift Manager

Domino's Pizza Canada; Banff; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join Domino's Pizza Canada as a Shift Manager in Banff! Lead a team in a fast-paced environment while ensuring exceptional customer service. Enjoy competitive wages, flexible schedules, health benefits, and a supportive work culture designed for growth and advancement.

Benefits

Flexible Schedules

Competitive Wages

Health Benefits

Free Uniforms

Store Discounts

Paid Training

Career Advancement

Supportive Work Environment

Qualifications

• Must be 18 years of age.
• Domino's experience recommended.
• Effective communication skills in English required.

Responsibilities

• Lead a team of 3 to 30 employees during the shift.
• Ensure exceptional guest experiences and manage restaurant operations.
• Promote a respectful and motivating team culture.

Skills

Customer Service

Leadership

Multi-tasking

Strong Math Skills

Job description

Job Description

Job Description

JOB DESCRIPTION

Join Our Team at Domino's!

The Shift Manager role is an exciting opportunity to lead a team in an environment that is fast, fun and a great opportunity to learn the basics of business. Wages start at $19.25 per hour and go all the way up to $21.75 per hour. Managers also get tip sharing that ranges from $2-$3.50 per hour.

Ready to lead the world’s best pizza delivery company to even greater heights? At Domino's, we're dedicated to great food, flexible schedules, and creating a fun, supportive work environment. We're looking for a passionate and experienced Shift Manager who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi-task in a fast-paced environment.

At Domino's, we pride ourselves on our team members, and our team members take pride in Domino's Pizza. Being the best pizza delivery company in the world takes exceptional team members working together. At Domino's Pizza, our people always come first!

Your Role in the Domino's Team-

Customer Service :

• Ensure exceptional guest experiences by providing high-quality service and products.
• Greet customers warmly, whether on the phone or in person, and answer menu questions.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Perform all the duties of the Customer Service Representatives and Delivery Drivers when needed.

Restaurant Operations :

Manage the shift, ensuring your team has the tools they need to succeed.

Maintain critical standards of quality, service, and cleanliness.

Operate the cash register and collect payments.

Make fast, accurate, and consistent products while complying with all portion sizes, recipes, and baking procedures.

Assist the team during busy periods or as needed, demonstrating a readiness to roll up your sleeves and help out with service, food preparation, and other day-to-day operations.

Team Leadership :

Lead a team of 3 to 30 employees during your shift.

Promote a respectful, fun, and motivating team culture.

Exhibit integrity, honesty, and accountability in all situations.

Dough-lightful Perks :

When you join the Domino's team, you'll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect :

Flexible Schedules : We offer schedules that fit your life, whether it's part-time or full-time.

Competitive Wages : Earn competitive pay for all your hard work.

Health Benefits : Access to health insurance and wellness programs.

Free Uniforms : Look sharp with our provided uniforms.

Store Discounts : Enjoy discounts on delicious Domino's products.

Paid Training : Participate in our industry-leading Management Development Program.

Career Advancement : Excellent opportunities to advance within the company, including the potential to become a franchise owner.

Supportive Work Environment : Work in a fun, dynamic setting with a team that values honesty, transparency, and accountability.

REQUIREMENTS

18 Years of Age

Ability to communicate effectively with customers in English

Domino's Experience Recommended

Flexibility to work various shifts, including weekends and holidays.

Lives in Banff or Canmore

ABOUT THE COMPANY

Join the Domino's Family!

Since 1963, we’ve grown from just one store to the #1 pizza company in the world. At Domino's, our most important ingredient is our people! We're not just about making and delivering great pizza—we’re about creating an awesome work environment where everyone feels valued and can thrive.

By joining our team, you’ll be on the front lines of a company that’s committed to innovation, quality, and making a positive impact in our communities. From perfecting our pizza recipes to providing excellent customer service, every role at Domino's contributes to our mission of bringing joy to our customers and creating a better future for all. We can't wait to hear from you!

Domino's is dedicated to fostering an inclusive environment and ensuring accessibility for individuals with disabilities. If you require accommodation during the recruitment process, please inform us when you apply. Job applicants responding to this posting may be applying to an independently owned and operated Domino's restaurant franchise, and all hiring decisions will be made by the franchisee.