Domestic Abuse Support Worker

Housing Diversity Network; Manitoba; On-site; Full time

Job summary

Join a dedicated team as a Domestic Abuse Support Worker at Housing Diversity Network, focusing on providing comprehensive support services to those affected by domestic abuse. The role involves creating tailored safety plans, advocating for customers, and facilitating access to community resources. You will thrive in a supportive environment that prioritizes safety and wellbeing, while also benefiting from training opportunities and a commitment to diversity and inclusion.

Benefits

22 days annual leave (pro rata) plus bank holidays

Retail discounts via rewards platform

Reward and recognition awards

Free DBS checks

Cashback Health plan

Access to Blue Light Card

Ongoing training and development opportunities

Wellbeing programme

Qualifications

• Relevant experience within domestic abuse support roles.
• Ability to manage complex situations.

Responsibilities

• Develop outcomes-based safety and support plans for customers.
• Ensure compliance with safeguarding procedures.
• Engage with customers and stakeholders for holistic support.

Skills

Advocacy

Risk assessment

Customer support

Multi-Disciplinary Teamwork

Interpersonal Skills

Education

GCSE Maths and English (Grade 9-4 / A-C or equivalent)

Full driving licence

Job description

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Job Description

Domestic Abuse Support Worker – South Norfolk

Job Title

Domestic Abuse Support Worker

Organisation

Orwell Housing Association Ltd

Job Description

Domestic Abuse Support Worker – South Norfolk

£13.24 per hour

38 hours per week; Permanent

Ref: HP016

Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies

Due to the location of the service, a full driving licence is essential.

As a Domestic Abuse Support Worker, you will be part of the team delivering our Domestic Abuse Services which include safe accommodation services (refuge) and community-based services (early help and outreach). You will ensure that our customers receive an excellent level of support that uses a strengths-based and trauma informed approach and centered around their aims and aspirations. You will work alongside our customers to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing.

As part of this role, you will…

• Be central to ensuring that our customers have an outcomes-based safety and support plan in place that meets their aims and aspirations.
• Support our customers to manage risk and take positive risks to enhance their wellbeing working alongside other support agencies to ensure a holistic approach.
• Be involved in referrals, risk assessing and supporting the team to ensure that our customers, colleagues, and our buildings are safe by adhering to good practice, legislation and safeguarding procedures.
• Actively engaging with our customers and wider stakeholders to ensure that the service thrives and delivers to our best ability.
• Support our customers to link into the local community, to gain new networks and opportunities through volunteering, training and work.
• Be a strong advocate for our customers through getting to know them and recognising them as experts through their lived experiences.
  
  

Our Ideal Candidate Will

• Be a strong advocate for our customers through getting to know them and recognising what they have experienced
• Have relevant experience within this field of work
• Be able to deal with often difficult and complex situations
• Work alongside vulnerable customers
• Support and safety planning experience
• Have the ability to work in Multi-Disciplinary Team settings
  
  

More reasons to apply…

• 22 days annual leave (pro rata) plus bank holidays
• Retail discounts via our rewards platform (restaurants, shopping, days out gym memberships, cinema tickets, holidays, Sky store and much more…)
• Reward and recognition awards
• Free DBS checks
• Cashback Health plan
• Access to Blue Light Card – membership fees applies.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme
  
  

Person Specification

• GCSE Maths and English (Grade 9-4 / A-C or equivalent)
• A full driving licence
  
  

Interview Date: To be confirmed

Before applying…

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing [e-mail].

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

For more information and career guidance, check our career hub.

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