Domain Expert, Associate Director

RBC; Toronto; On-site; CAD 90,000 - 140,000; Full time

Job summary

RBC in Toronto seeks a senior leader to guide a team of domain experts across Investor Services, driving performance, career development, and strategic resource planning. You will provide analytics support and consult on key initiatives from leadership, while ensuring data quality and cross-functional collaboration.

The role emphasizes senior-level analytics, data-driven decision making, and alignment with business strategies to deliver high-impact recommendations.

Qualifications

• 5+ years of experience in financial services
• Strong communication and presentation skills with senior leadership experience
• Strong problem-solving and strategic thinking capabilities
• Experience gathering requirements and analyzing custodial/financial data
• Proficiency with PowerBI and MS Office (Excel/Word/PowerPoint)
• Team player with cross-unit collaboration abilities

Responsibilities

• Lead, mentor, and develop a team of domain experts across Investor Services
• Set performance expectations and conduct regular reviews and development discussions
• Foster a collaborative, high-performing culture with a focus on learning
• Provide analytics support and strategic consultation to initiatives by leadership
• Lead complex, cross-functional analytical projects requiring senior expertise
• Collaborate with business stakeholders to define strategic opportunities and deliver recommendations
• Act as liaison between the domain team and senior leadership
• Identify opportunities to improve processes, methodologies, and efficiency
• Stay current with industry trends in financial services

Skills

Business Analysis

Data Analysis

Critical Thinking

Data Administration

Data Mining

Data Modeling

Data Movement

Detail-Oriented

Group Problem Solving

Quantitative Research

Education

Advanced degree in Finance/Analytics/Business Administration

Tools

PowerBI

Microsoft Excel

Microsoft Word

PowerPoint

Databricks

SQL

Python

Jira

Job description

Job Description

In this role, you will lead and develop a team of domain experts across various service areas within Investor Services. You will be responsible for team performance, career development, and strategic resource planning while also providing analytics support and consultation on key strategic initiatives assigned by leadership. This is a critical leadership position that bridges individual contributor excellence with organizational strategy. Assists and participates in data validation and cleaning to ensure the quality and integrity of data.

Analyzes and extracts key data and information to meet the organization’s information system needs and requirements.

What will you do?

• Lead, mentor, and develop a team of domain experts across various Investor Services areas
• Establish clear performance expectations and conduct regular performance reviews and career development discussions
• Foster a collaborative, high-performing culture that encourages innovation and continuous learning
• Provide analytics support and strategic consultation on key initiatives assigned by the Director
• Lead complex, cross-functional analytical projects that require senior-level expertise
• Work with business stakeholders to define strategic opportunities and deliver high-impact recommendations
• Serve as primary liaison between the domain expert team and senior leadership
• Identify opportunities to improve team processes, methodologies, and efficiency
• Stay current with industry trends, best practices, and emerging technologies relevant to financial services

What do you need to succeed?

Must haves:

• 5+ years of relevant experience in financial services industry
• Exceptional communication and presentation skills with experience presenting to senior leadership
• Strong problem-solving and strategic thinking capabilities
• Experience gathering requirements and analyzing custodial and/or financial data
• Proficiency with PowerBI and Microsoft Office suite (Excel, Word, PowerPoint)
• Team player with ability to collaborate effectively across multiple business units

Nice-to-have:

• Experience with Databricks, SQL, or Python
• Familiarity with agile tools like Jira
• Experience with Data Science concepts and tools
• Advanced degree in Finance, Analytics, Business Administration, or equivalent

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

Business Analysis, Business Data Analysis, Critical Thinking, Data Administration, Data Mining, Data Modeling, Data Movement, Detail-Oriented, Group Problem Solving, Quantitative Research

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-09-09

Application Deadline: 2026-09-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate’s experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$90,000.00 - $140,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.