Documentation Specialist (Contract)

Ferrero International S.A.; Brantford; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading global food company in Brantford, Ontario, is seeking a Documentation Specialist for an 8-12 month contract position. This role involves managing and maintaining accurate packaging documentation, reviewing existing specifications, and collaborating with cross-functional teams to ensure efficient documentation processes. A successful candidate will have a relevant postsecondary education and strong skills in Microsoft programs, design software, and communication.

Qualifications

• Proven ability to review and verify packaging specifications.
• Experience in creating and maintaining documentation.
• Ability to coordinate effectively with cross-functional teams.

Responsibilities

• Manage and maintain packaging documentation and specifications.
• Coordinate information with Packaging Development and Operations teams.
• Support documentation tracking and optimization initiatives.

Skills

Knowledge of Microsoft Programs (Word, Excel, PowerPoint, Project)

Understanding of Design programs (e.g., AutoCAD, ArtiosCAD, CAPE)

Strong communication skills

Strong math and analytical skills

Strong organization skills

Attention to detail

Education

Postsecondary education in Packaging, Engineering, Technical Documentation, or related field

Tools

SAP

Job description

The Documentation Specialist supports the Group Packaging Development team by managing and maintaining accurate packaging documentation and specifications. This role is responsible for reviewing existing specifications, creating documentation for new packaging projects, coordinating information with cross‑functional partners, and supporting documentation optimization initiatives. The Documentation Specialist ensures packaging records are complete, current, and aligned with operational and business needs. This is an 8-12 month contract position.

Main Responsibilities

Documentation & Specifications

• Review, verify, and update existing packaging specifications to ensure accuracy and completeness.
• Create and maintain specification packages for new packaging development projects.
• Maintain organized, up‑to‑date documentation databases and records.

Cross-Functional Coordination

• Coordinate packaging information with Packaging Development, Production, Operations, Procurement, and Sustainability teams.
• Obtain and consolidate technical data, samples, and documentation required for new packaging initiatives.
• Support effective information flow between packaging development and manufacturing teams.

Tracking & Reporting

• Support documentation tracking and optimization initiatives.
• Maintain clear records and report documentation status and progress to stakeholders.
• Ensure transparency and alignment with project and business priorities.

Project Support

• Assist with new packaging development projects and ongoing improvement initiatives.
• Provide documentation support to enable timely execution of packaging programs.

About You

• Knowledge of Microsoft Programs (Word, Excel, PowerPoint, Project)
• Understanding of Design programs (e.g. AutoCAD, ArtiosCAD, CAPE)
• SAP knowledge an asset
• Strong communication skills
• Ability to work independently and in a team environment
• Strong math and analytical skills
• Strong organization skills
• Accountability and reliability
• Attention to detail

Education

• Postsecondary education required (Packaging, Engineering, Technical Documentation, or related field preferred)

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About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet‑packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more.