Documentation Engineer (Contract)

Stratum AI; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

Stratum AI is seeking a meticulous Documentation Engineer on a contract basis. This role involves capturing critical organizational knowledge and creating accessible resources, with responsibilities that include developing playbooks, maintaining documentation, and collaborating with technical teams to enhance knowledge sharing. Ideal candidates have a technical writing degree and experience in complex documentation.

Qualifications

• 3+ years experience in documentation, knowledge management, or technical writing.
• Demonstrated ability to translate complex technical concepts into clear documentation.
• Proficiency with documentation tools and knowledge management systems.

Responsibilities

• Execute established knowledge transfer frameworks.
• Develop and maintain documentation on client-specific implementations.
• Create comprehensive playbooks for technical processes.

Skills

Organizational skills

Written communication

Verbal communication

Attention to detail

Knowledge management

Education

Bachelor's degree in Technical Writing, Engineering, Computer Science or related field

Tools

Documentation tools

Knowledge management systems

Job description

We're seeking a meticulous Documentation Engineer to help us capture critical organizational knowledge and create accessible resources, on a contract basis. The ideal candidate will have experience documenting complex technical processes, ideally related to machine learning and heavy industry, with strong interview skills to obtain knowledge from subject matter experts.

Primary Responsibilities

• Build trust with subject matter experts and deftly wield documentation to accelerate organizational and technical velocity

• Execute established knowledge transfer frameworks to document key organizational processes and technical knowledge

• Create comprehensive playbooks for technical processes

• Develop and maintain documentation on client-specific implementations and project management processes

• Establish standardized templates and formats for consistent documentation across the organization

• Collaborate with technical, sales, and operational teams to ensure accuracy and completeness of documentation

• Build a searchable knowledge repository using appropriate tools

• Maintain version control for all documentation, ensuring materials remain current

• Develop onboarding materials to accelerate new hire integration

• Report progress on documentation initiatives to leadership on a 3-week cycle

Required Qualifications

• Bachelor's degree in Technical Writing, Engineering, Computer Science, or related field

• 3+ years experience in documentation, knowledge management, or technical writing

• Demonstrated ability to translate complex technical concepts into clear documentation

• Strong organizational skills with attention to detail

• Proficiency with documentation tools and knowledge management systems

• Superior written and verbal communication skills

Preferred Qualifications

• Experience in the mining, resources or the geosciences

• Familiarity with metallurgical processes, mineral processing, or mining operations

• Experience documenting AI/ML models and technical implementations

• Knowledge of agile development processes

• Familiarity with Notion, Slack, Google Workspace, and Dropbox

• Experience developing technical training materials

• Background in process mapping and workflow documentation

Success in this Role

Success in this role will be measured by your ability to establish a comprehensive knowledge management system that enhances operational efficiency, promotes knowledge sharing, and preserves institutional knowledge. You'll play a critical role in capturing the expertise of our specialized teams, creating resources that enable consistent service delivery and accelerate onboarding for new team members.

About Stratum

We're Stratum, a mining software company with machine learning models as our core product. Our 3D maps predict how gold, silver, copper, etc. are distributed (and how much!) using only small amounts of data, unconventional data processing, and proprietary ML protocols. Our work directly affects how much money a mine is going to make next week/month/year while reducing waste/cost. We're supported by Founders Fund, Aramco, Builders VC, Y Combinator, and Ilya Sutskever, former Chief Scientist at OpenAI, who have recognized the potential of our industry-disrupting technology.

Our long-term vision is to build a massive AI engine capable of making every decision in a mining operation, down to moving individual rocks. If you’re an exceptional engineer interested to helping make this vision a reality we look forward to reviewing your application and working together.