Document Control Specialist, II

Zebra Technologies; Mississauga; Hybrid; CAD 50,000 - 85,000; Full time

Job summary

Join a forward-thinking company as a Document Control Specialist II, where you will provide world-class service to Product Configuration Management customers. This hybrid role allows you to collaborate with diverse teams, driving initiatives and improvements while maintaining high interaction with customers and suppliers. You will be responsible for managing product lifecycle documentation and supporting new product programs. If you're passionate about innovation and eager to make a difference, this opportunity is perfect for you. Embrace a fulfilling career path while contributing to a community that values integrity, teamwork, and accountability.

Qualifications

• 2+ years of relevant experience in document control or product management.
• Strong understanding of design and manufacturing business flow.

Responsibilities

• Drive PCM initiatives, clean-up activities, and process improvements.
• Support various teams with product release and maintenance.

Skills

Data Management

Change Management

Business Process Improvement

Excellent written and verbal communication skills

Team player

Self-starter

Detail-focused

Education

Associates Degree in Business Management

Equivalent experience

Tools

Oracle ERP

AgilePLM

MS Office

Job description

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimagining the future – for our people, our customers, and the world.

Let’s create tomorrow together.

The Document Control Specialist II is responsible for providing world-class service to Product Configuration Management (PCM) customers and business partners. Working closely with Senior Document Control Specialists, the specialist will drive PCM initiatives, programs, clean-up activities, and other assignments as directed by the management team. Additionally, you will work with management teams to highlight problem areas and make process improvements where possible. The specialist will be a role model in projecting and applying Zebra core values (Integrity, Teamwork, Accountability, Agility, and Innovation).

Location: Onsite in Mississauga, Canada- Hybrid.

Responsibilities:

• Using Product Lifecycle Management (PLM) system:
• Creation, enrichment, and maintenance of item master records
• Project and engineering document release
• Data Analysis and Reporting
• BOM (Bills of Material) Creation and Management
• Engineering Change Management
• Software Releases
• End-to-End New Product Program Support; work directly with Program Team members to document and release all products as required
• Support Service, Custom Products, Product Marketing, Program Management, Manufacturing, Engineering amongst other teams with the release and maintenance of sustaining or new product, and or changes
• Support the business for specific projects such as, but not limited to, clean-up projects, cost-reduction projects, regulatory initiatives, etc.
• Work with external suppliers and manufacturers as required
• Maintain a high level of interaction with customers, suppliers, and other team members via teleconference or in-person meetings as applicable
• Deliverables:
• Assigned task completion within the agreed time frame
• Meet metric targets on repetitive tasks
• Meeting minutes for NPI Program BOM Review
• Contribution to training material and/or process improvement

Qualifications:

Minimum Qualifications:

• Associates Degree in Business Management, Engineering, Manufacturing (or related discipline) or equivalent experience preferred
• 2+ years of relevant experience

Preferred Qualifications:

• Oracle ERP experience
• PLM experience
• General understanding of:
• Design and manufacturing business flow
• Marketing Plan --> Design Plan --> Design --> Production-Plan --> Marketing --> Production --> Sales --> Service --> Obsolescence
• Product manufacturing understanding:
• Products are assembled from piece parts and subassemblies, and the fundamental differences between printed circuit assemblies and mechanical assemblies.
• Document/Engineering Change control understanding:
• Products are designed or engineered, those designs are documented, and those documents are controlled using revision or version
• Other knowledge/skills:
• AgilePLM
• Product Structure (BOM) knowledge
• Data Management
• Change Management
• Business Process Improvement
• Business Process Documentation
• Excellent written and verbal communications skills
• Working knowledge of concepts with program management approaches, tools, and methodologies. Certification from PMI preferred
• Intermediate to advanced skills in MS Office
• Team player, self-starter, and detail-focused

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail].

The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf.

The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.