Document Control Process Lead

Irving Oil; Saint John; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the energy sector seeks a Document Control Process Lead to manage request processes and oversee Document Control Team operations. This pivotal role involves monitoring performance, ensuring quality control, and fostering stakeholder collaboration within the organization.

Benefits

Competitive salary and wage scales

Flexible Benefits Plan

Paid vacation with option to purchase additional time

Wellness support including personal care days

Paid volunteer day and donation-matching program

Qualifications

• Minimum 5 years of experience within records management/document control.
• Experience with information management or technology is beneficial.
• Supervisory experience is a plus.

Responsibilities

• Oversee Document Control processes and prioritize requests.
• Supervise Team members and establish progress reporting.
• Collaborate with stakeholders on issue resolutions.

Skills

Effective written communication

Client-focused service delivery

Problem solving

Strong attention to detail

Organizational skills

Education

Post-secondary education in related field

Job description

The Document Control Process Lead manages incoming requests to prioritize and manage activities within the Document Control Team, while also actively coordinating with project stakeholders to maintain effective communication and positive collaboration.

If you are interested in this exciting opportunity with Irving Oil, please apply by June 20, 2025.

What We Offer

• Competitive compensation – Competitive salary and wage scales, plus participation in annual bonus plan and pension plan
• Flexible Benefits Plan – In effect from day one, offering a selection from three levels of coverage to meet your personal needs
• Paid vacation – Paid vacation allotments with an annual option to purchase additional vacation time
• Wellness support – Includes an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program
• Opportunity to give back in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation-matching program
  
  

Your Responsibilities

• Overseeing Document Control request processes, including prioritizing and assigning requests to individual Team members, adjusting workload to shifting priorities, monitoring Team workload to ensure deliverables are completed within established service standards
• Supervising Team members, including monitoring daily activities and establishing regular progress reporting structures
• Reporting on Document Control activities, including Operational, Project, Information Management reporting and ad hoc request from various stakeholders
• Monitoring document management systems and databases to ensure consistency and quality control over records and data input
• Regular auditing of document control processes to monitor compliance with established procedure and identify opportunities for improvements
• Collaborate with appropriate Business, Project Teams, and third-party stakeholders to ensure resolutions of issues and risks
• Maintain continuous alignment and collaboration with the Document Control Manager and Engineering Project Teams
• Coordinate the development and delivery of training and educational resources for promoting document control standards to clients/stakeholders
• Effectively manage issues resolution and change management processes
  
  

Your Skills

• Effective written, verbal, and interpersonal communication skills
• Experience delivering presentations and training sessions
• Client-focused service delivery
• Ability to foster positive stakeholder engagement and collaboration
• Demonstrated leadership skills, including relationship building, problem solving, managing through process change, supervisory and mentorship, etc
• Strong attention to detail, organizational, analytical, and critical thinking skills
• Ability to prioritize multiple goals and objectives
  
  

Your Experience

• Post-secondary education in a related field (Business Administration, Information Management, Information Technology, etc.)
• Minimum 5 years of experience within records management/document control
• Supply management or project administration experience considered an asset
• Supervisory experience considered an asset
  
  

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Administration

Job Requirements - Education

Bachelors