DMC-Document Management Coordinator

Lifemark; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading independent medical assessment provider in Canada as a Documents Management Coordinator. This role requires reviewing and managing documents, providing exceptional client service, and maintaining privacy standards. Ideal candidates will have relevant experience in an administrative or client service capacity and competency in essential software tools.

Benefits

Comprehensive health and dental benefits

Employee Assistance Program

30% employee discount at Shoppers Drug Mart

Employee Stock Purchase Plan (25%)

Paid vacation and Wellness days

$1500 annual continuing education allowance

Corporate Discount Gym Membership

Ongoing internal training and development

Diverse and inclusive workplace

Strong digital presence

Qualifications

• 3 years experience in Client Service or administrative role, preferably in insurance/health care.
• Medium-advanced level computer proficiency required.
• Strong communication and organizational skills.

Responsibilities

• Review and manage documents, ensuring accuracy and privacy.
• Scan and organize documents in the Assessment Division Management System.
• Monitor and prioritize workload based on incoming requests.

Skills

Client Service

Organizational Skills

Problem Solving

Effective Communication

Data Entry

Education

Relevant post secondary/community college education

Tools

MS Office

Adobe Acrobat

Outlook

Job description

Viewpoint Calgary - Documents Management Coordinator

Location:

Viewpoint Calgary

2121 - 29th Street NE, Unit 70, Calgary, Alberta ,T1Y 7H8

Status:

Full-time, In-Person

About Viewpoint

Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada’s largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.

Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.

We are looking for a Documents Management Coordinator to join our dynamic team!

Responsibilities of the position:

• Review documents for duplicates and miscellaneous items
• Scan/upload/download documents into/from the Assessment Division Management System (ADMS)
• Electronically bookmark and sort documents
• Extract document list for use in final report once bookmarked
• Verify document list provided by referral sources to our own document list for accuracy and consistency
• Monitor Documents Management Tracking Operational Report and Dash Board to prioritize workload
• Monitor e-mail for messages of urgent files
• Ensuring that all medical information received from referral sources are forwarded to relevant assessors within the target timelines
• Customer Service
• Problem solving
• Data entry
• Privacy protection of personal and personal health information.

Desired Qualifications:

• 3 years experience working in a Client Service or administrative position, ideally within the insurance/health care environment
• Relevant post secondary/community college education
• Medium- advanced level computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
• Effective verbal and written communication skills
• Proven organizational and multi-tasking skills

Why choose Viewpoint?

• Comprehensive and flexible health and dental choices with Flex benefits
• Lifemark Employee Assistance Program
• Shoppers Drug Mart Employee Discount (30%)
• Employee Stock Purchase Plan (25%)
• Paid vacation and Wellness days
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
• Goodlife Fitness Corporate Discount Gym Membership
• Ongoing internal training and development with opportunities for mentorship
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• Nationally recognized brand with a strong digital presence

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

Monday to Friday 8 am to 4 pm
Weekend shifts infrequently needed due to seasonal demand, customer requests, or special projects
40 Hours a week