DIY Customer Advisor — Help Customers Build Their Projects

RONA; Drummondville; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Salary reviews

Telemedicine access

Advancement opportunities

Community involvement

Training programs

Student incentive program

Job summary

RONA in Drummondville is seeking a customer-focused Sales Associate to greet customers, understand needs, and offer informed product advice. You’ll demonstrate merchandise, conduct demos, and help drive sales while maintaining store standards.

This role emphasizes customer service, product knowledge, teamwork, and adherence to health and safety policies, with opportunities for advancement and access to employee benefits.

Qualifications

• Experience in a similar sales role.
• Excellent customer service skills.
• Strong analytical skills.

Responsibilities

• Greet customers warmly and ensure an excellent customer experience.
• Assess customer needs and provide well informed and specialized advice about products.
• Present merchandise (including through demos), emphasize item features, and recommend complementary items.
• Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage).
• Stay informed of new products and their technical applications.
• Contribute to the achievement of sales targets.
• Stay informed of promotions and flyers.
• Work in accordance with the store’s policies and procedures on loss prevention and health and safety.

Skills

Sales experience

Customer service

Analytical skills

Job description

RONA in Drummondville is seeking a customer-focused Sales Associate to greet customers, understand needs, and offer informed product advice. You’ll demonstrate merchandise, conduct demos, and help drive sales while maintaining store standards.

This role emphasizes customer service, product knowledge, teamwork, and adherence to health and safety policies, with opportunities for advancement and access to employee benefits.