Divisional Sales Director (Central Ontario)

WS Audiology Americas; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

WS Audiology Americas is seeking a full-time Divisional Sales Director based in the Greater Toronto Area to oversee HearCANADA clinics. The role involves leading teams, driving business growth, and ensuring compliance across a large territory, with responsibilities including staff management, KPI monitoring, and community relations initiatives. A strong business acumen and leadership experience in healthcare settings are essential.

Benefits

Attractive compensation package including base + bonus

Company card for mileage/travel/repairs

Benefits starting on your first day

RRSP program + employer matching

Educational Assistance

Health & Wellness programs

Mentorship and professional development opportunities

Qualifications

• 5+ years of experience in a leadership role in a multi-site or territory oversight environment.
• Experience in healthcare, retail, or clinic setting preferred.
• Ability to inspire teams and guide them through change management.

Responsibilities

• Oversee assigned HearCANADA clinics with direct management of teams.
• Monitor KPIs, prepare reports, and make data-driven decisions to enhance profitability.
• Collaborate with internal teams to maximize regional success.

Skills

Leadership

Business acumen

Communication

Data-driven decision making

Team building

Education

Post-secondary education in Business, Commerce, Audiology

Job description

Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals / pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

We’re seeking a full-time, permanent Divisional Sales Director to join our Central Ontario team. This role will support a large territory of HearCANADA clinics and will require travel . The ideal candidate will be based in the Greater Toronto Area (GTA) and will work in a hybrid environment with some time spent at our Burlington head office and time spent onsite at designated HearCANADA clinic locations (travel can be up to 60% of the time).

What it’s all about :

The Divisional Sales Director will oversee assigned HearCANADA clinics (direct oversight to both people and operations) throughout their assigned territory.

The ideal candidate will have territory retail and / or clinic leadership experience. To succeed in this role, you will bring business acumen and direct experience leading, coaching, and motivating teams. You are a high-energy team leader who is growth-oriented and has a passion to grow not only the region in terms of sales, but grow and develop our existing talent.

What you'll be responsible for :

• Directly lead a large team across the assigned territory, including full-cycle people management (assessing and hiring talent, coaching and mentorship, performance management, terminations, employee relations); collaborate regularly with the Human Resources team on people-related items.
• Monitor KPIs (key performance indicators) across your defined territory; prepare and deliver reports and make recommendations and data-driven decisions based on reported metrics to increase profitability.
• Support ongoing communications within your defined territory; act as the point-person for your region in head office and global meetings.
• Identify opportunities to develop business, HearCANADA branding, and community relations within your territory; supports and executes the territory marketing plan including outreach initiatives and community events / physician outreach.
• Collaborate closely with internal teams (Marketing, Human Resources, Training and Development, Facilities, etc.) to maximize the success and compliance in your region.
• Delegates responsibilities appropriately to maintain focus on high-level items.
• Act as a subject matter expert (SME) on HearCANADA's policies, procedures, and systems.
• Participate in required travel the assigned territory and to company events.

What we are looking for :

• Post-secondary education in a related field such as Business, Commerce, Audiology, etc. or a blend of post-secondary education and related experience.
• 5+ years of experience in a leadership role (both people and operations leadership) in a multi-site or territory oversight environment.
• Experience in a healthcare, retail, and / or clinic setting is strongly preferred. Exposure to regulated environments would be considered an asset.
• Direct experience guiding direct and indirect reports through change management.
• Superior oral and written communication skills; comfortability presenting information to various levels of stakeholders and adopting your style based on the audience.
• Business acumen and experience in a data-driven environment.
• High-energy leader with the ability to inspire teams.
• Experience building professional rapport with clients, colleagues, community partners, and internal / external stakeholders.
• Technical acumen and experience leveraging and adopting new technology to increase efficiencies.
• Access to a vehicle and a valid drivers license is required; willingness to travel frequently within the assigned territory is required.

What’s in it for you?

• Attractive compensation package including base + bonus
• Company card for mileage / travel / repairs + vehicle policy
• Benefits starting on your first day
• RRSP program + employer matching
• Educational Assistance and Health & Wellness programs
• Mentorship and professional development opportunities

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.

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