diversity manager

BMW Grand River; Kitchener; On-site; CAD 80,000 - 150,000; Full time

Job summary

A leading dealership is seeking an F&I Manager to oversee financial transactions and enhance customer satisfaction. The role demands strong negotiation skills and a background in finance within a dealership environment, offering a competitive salary and numerous benefits.

Benefits

Life insurance

Paid time off

Qualifications

• 3 years experience in automotive finance preferred.
• Strong understanding of financial services products.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee finance and insurance aspects of deals.
• Secure the best rates for customers through negotiation.
• Train and mentor team members on finance processes.

Skills

Negotiation skills

Mathematical skills

Customer service

Communication skills

Job description

Posted onJuly 14, 2025 by Employer details BMW Grand River

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diversity manager

Title posted on indeed.com - F&I Manager

Posted onJuly 14, 2025 by Employer details BMW Grand River

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Job details

*Overview*The F&I Manager plays a crucial role in the dealership by overseeing the finance and insurance aspect of each deal. This position is responsible for maximizing profitability while ensuring customer satisfaction through effective financial services and product offerings. The ideal candidate will possess strong negotiation skills, a solid understanding of dealership operations, and a commitment to delivering exceptional customer service.*Duties** Collaborate with sales staff to facilitate smooth transactions and enhance customer experience.* Present and explain financing options, insurance products, and extended warranties to customers.* Negotiate terms and conditions of financing agreements with lenders to secure the best rates for customers.* Ensure compliance with all federal, provincial, and local regulations regarding financial transactions.* Maintain accurate records of all transactions and ensure proper documentation is completed.* Train and mentor team members on best practices in finance and insurance processes.* Analyze financial reports to identify trends, opportunities for improvement, and areas of concern.* Provide excellent customer service by addressing inquiries and resolving issues promptly.*Requirements** Proven experience in a dealership environment, preferably in a finance or sales role.* Strong mathematical skills with the ability to analyze financial data accurately.* Excellent negotiation skills to secure favorable terms for customers while maximizing dealership profitability.* Exceptional customer service skills with a focus on building relationships and trust with clients.* Knowledge of financial services products, including loans, leases, and insurance options.* Ability to work in a fast-paced environment while maintaining attention to detail.* Strong communication skills, both verbal and written, to effectively convey information to customers and team members.Job Type: Full-timePay: $80,000.00-$150,000.00 per yearAdditional pay:* Commission payBenefits:* Life insurance* Paid time offFlexible language requirement:* French not requiredExperience:* automotive finance: 3 years (preferred)Work Location: In person

• Location Kitchener , ON
• Workplace information On site
• Salary $ 80,000 to $ 150,000 YEAR annually
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #9811233622

• Kitchener, ON

View the full job posting on indeed.com

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