District Operations Manager

Nedco; Richmond; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading electrical products supplier in Richmond is seeking a District Operations Manager to ensure high levels of customer service and safety standards. The role requires strong leadership with at least 3 years of relevant experience. Responsibilities include maintaining KPIs and managing inventory processes. The ideal candidate will have knowledge of Lean methodologies and experience in a distribution environment, with flexibility for travel.

Qualifications

• At least 3 years of experience as a branch Operations Manager or similar role in distribution operations.
• Ability to operate reach and lift trucks.
• Experience with health and safety practices in a distribution center.

Responsibilities

• Maintain high levels of customer service and safety standards.
• Monitor and achieve Divisional KPI benchmarks.
• Conduct quality and safety audits of branch operations.

Skills

Leadership skills

Time management skills

Knowledge of Lean methodologies

Proficiency in Excel

Education

Grade 12 education or equivalent

Tools

Excel

Word

Outlook

Job description

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco offers a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration, and security. Nedco is committed to high quality and customer service, reflected through professionalism and customer satisfaction. Our ongoing training and development enable our teams to provide quality solutions and exceed customer expectations.

Position Overview

We are seeking a self-motivated individual to join our Richmond branch as a District Operations Manager. This role involves ensuring exceptional customer service, maintaining operational and safety standards, and managing inventory and warehouse processes. The candidate will be responsible for meeting KPIs and customer service standards.

Responsibilities

1. Maintain high levels of customer service and safety standards.
2. Monitor and achieve Divisional KPI benchmarks.
3. Foster a team culture and continuous improvement.
4. Train employees on proper processes and procedures.
5. Review variance and corrective action reports, providing solutions for productivity and service improvements.
6. Recommend and oversee the purchase of warehouse equipment and machinery.
7. Conduct quality and safety audits of branch operations.
8. Identify opportunities for improvement and collaborate with management to implement corrective actions.
9. Ensure health and safety measures are followed.
10. Travel as needed for branch projects and staff coverage.

Qualifications

1. Grade 12 education or equivalent.
2. Strong leadership and time management skills.
3. At least 3 years of experience as a branch Operations Manager or similar role in distribution operations.
4. Knowledge of Lean and 6S methodologies.
5. Proficient in Excel, Word, and Outlook.
6. Ability to operate reach and lift trucks.
7. Experience with health and safety practices in a distribution center.
8. Flexible with travel and branch coverage.

If you require accommodations during the application process, please contact us via the "Need Help" button in Fitzii. We thank all applicants; only those selected for interviews will be contacted. For other career opportunities, please visit our website.