District Manager- Liquor Division

The Wayne Proctor Group; British Columbia; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a dynamic team as a District Manager in the Liquor Division, where you will play a crucial role in ensuring operational excellence across multiple locations. This position involves enforcing company policies, enhancing customer satisfaction, and developing effective marketing strategies. You will be responsible for maintaining high standards in store appearance and operations, coaching managers, and conducting audits to ensure compliance. If you are passionate about leadership and customer service, this opportunity offers a chance to make a significant impact in a vibrant industry. Take the next step in your career with a forward-thinking company dedicated to growth and excellence.

Qualifications

• Proven experience in customer service and operational management.
• Strong knowledge of marketing strategies and inventory control.

Responsibilities

• Enforce company policies and ensure exceptional customer service.
• Develop marketing plans and manage daily operations across locations.

Skills

Customer Service Excellence

Marketing Strategy Development

Inventory Management

Coaching and Mentoring

Operational Compliance

Education

High School Diploma

Bachelor's Degree in Business Management

Tools

Inventory Management Software

Video Surveillance Systems

Job description

The District Manager – Liquor Division will be required to support the General Manager & Manager of Operations in the following areas:

1. Enforcing all company policies, procedures, and values.
2. Ensuring the customer front of house customer service meets and exceeds expectations and addressing all customer concerns, requests, discounts, and promotions.
3. Developing and generating marketing plans and strategy.
4. Setting up live inventory and conducting inventory counts.
5. Maintaining patron satisfaction by monitoring, evaluating, and auditing store appearance, cleanliness, merchandising, and promotional offerings, initiating improvements, coaching, and building relationships with the Management team.
6. Merchandising and submitting inspection reports.
7. Reviewing video surveillance & recording any broken policies.
8. Undertaking work practices in accordance with relevant Federal and Provincial Occupational Health and Safety laws and regulations.
9. Coaching managers on the Company’s operations best practices including merchandising, inventory levels and tracking, hiring, and day-to-day operations.
10. Overseeing day-to-day operations at one of our 14 locations in the event of an emergency, for a short period of time.
11. Supporting the General Manager, Manager of Store Operations & District Manager of store operations in the event of launching a new location.
12. Conducting monthly Audit Reports and Store Inspection Reports.
13. Other duties as directed.

District Manager – Liquor Division must have their own reliable transportation, insurance, and valid driver’s license to get to and from work within the Vancouver Island area.

If this opportunity sounds like a great fit for you, please submit your resume and CV, and we will get back to you once we have reviewed it.

If you have any questions about our divisions, drop us a note!