District Manager

Socket.dev; Edmonton; On-site; CAD 70,000 - 110,000; Full time

Job summary

Lammle's in Canada is seeking a District Manager to lead and develop the store network across the region. You will coach store managers, drive sales, and ensure customer service excellence while aligning with the company’s mission.

The role requires 3–5 years of multi-unit management in retail apparel, willingness to travel up to 75%, evenings/weekends as needed, relocation flexibility, and a reliable vehicle. You will collaborate with HR and Operations to raise performance and profitability.

Qualifications

• 3-5 years of Multi-unit Management experience is required.
• Minimum 3 - 5 years' experience in leading a team in a retail apparel setting.
• Role may require evenings/weekends as determined by business needs.
• Ability to relocate or support alternate districts would be considered an asset.
• Reliable vehicle and valid driver's license.
• Ability to travel up to 75% of the time.

Responsibilities

• Represent Lammle's in a professional and positive manner, by making the company mission statement our driving force
• Functioning as the coach, motivating source, and team leader for the store staff.
• Function as the liaison between the Director of Sales & Operations and store management
• Empower, Lead, and challenge all Lammle's store managers and staff to meet and exceed performance expectations in alignment with the overall company goals
• Lead company policies and procedures by ensuring training, compliance, and understanding with store managers, in collaboration with HR, if necessary
• Train, coach, and develop all store managers within the region or district as part of building a high performing sales team
• Remain current on each store’s performance as it pertains to each division within the company. Enhance the profitability of the stores and the company as a whole
• Managing all aspects of the day-to-day operations of the district in a manner consistent with Lammle's mission and culture, Performance Standards and Beliefs, and operational goals while providing the Lammle's Experience.

Skills

Leadership

Communication

Sales mindset

Problem solving

Self-motivation

Relocation flexibility

Western knowledge

Job description

Role:

The District Manager champions the traditional western values that Lammle's was founded on. The District Manager is a natural leader who proactively manages and develops their team by establishing clear goals and objectives that align with Lammle's overall business strategy.

The successful candidate will be driven by results and is always seeking to excel in productivity, sales metrics and customer service.

If you are a passionate, enthusiastic and driven leader, who thrives in a growth mindset on a growing team, we want to hear from you.

Responsibilities:

• Represent Lammle's in a professional and positive manner, by making the company mission statement our driving force
• Functioning as the coach, motivating source, and team leader for the store staff.
• Function as the liaison between the Director of Sales & Operations and store management
• Empower, Lead, and challenge all Lammle's store managers and staff to meet and exceed performance expectations in alignment with the overall company goals
• Lead company policies and procedures by ensuring training, compliance, and understanding with store managers, in collaboration with HR, if necessary
• Train, coach, and develop all store managers within the region or district as part of building a high performing sales team
• Remain current on each store’s performance as it pertains to each division within the company. Enhance the profitability of the stores and the company as a whole
• Managing all aspects of the day-to-day operations of the district in a manner consistent with Lammle's mission and culture, Performance Standards and Beliefs, and operational goals while providing the Lammle's Experience.

Human Resources Management

• Ensure proper staff mix at all times and fill Store Manager vacancies within 30 days.
• Demonstrated track record of sourcing talent for high performing teams
• Participate and lead in the recruitment process including sourcing, onboarding and development of future leaders
• Create and maintain a positive team environment where team is passionate about the Performance Culture and achieving operational goals
• Lead, process and participate in Store Manager Performance Evaluations on an annual basis
• Maintain open and honest communication with staff in alignment with Lammle's mission and values
• Foster a healthy workplace culture

Operational Management

• Ability to lead teams through company initiatives effectively
• Operating a profitable district, while contributing to company strategies. Using KPI's to communicate strategy to improve profitability within the region.
• Executing all training standards, company programs as per direction.
• A strong focus on customer service and consistently maintaining customer service levels
• Ensure accurate inventory control is in place at store level
• Ensure company materials are available and leveraged
• Accountability to ensure stores follow proper policy & procedures and company standards by regular check ins and communicating on performance expectations and/or metrics

Merchandise Management

• Coach and train store staff on merchandise display and presentation consistent with Lammle's image
• Communicate and support company promotions
• Ensure stores are adhering to company direction
• Provide product knowledge training and coaching to all staff members regularly
• Promoting and enhancing our company image
• Ensure displays and presentations are consistent with Lammle's image.

Skills:

• A strong leader who can engage, inspire, empower and motivate others to achieve goals and exceed expectations
• Balances motivational leadership with accountability
• Strong interpersonal savvy skills, outgoing and able to communicate with co-workers and customers alike
• Sales and customer service orientated, ability to identify opportunities and problemsolve independently
• Critical thinking skills, proactive and innovative
• Self-motivated, having an ownership mentality and a can-doapproach.
• Western knowledge preferred

Qualifications:

• 3-5 years of Multi-unit Management experience is required
• Minimum 3 - 5 years' experience in leading a team in a retail apparel setting
• Role may require evenings/weekends as determined by business needs
• Ability to relocate or support alternate districts would be considered an asset
• Reliable vehicle and valid driver's license
• Ability to travel up to 75% of the time