District Manager

Lammle's Western Wear; Calgary; On-site; CAD 70,000 - 100,000; Full time

Job summary

Lammle’s Western Wear is seeking a District Manager for the Alberta region. You will lead and develop a team across multiple stores, align objectives with the company strategy, and drive sales, customer service, and profitability.

This role emphasizes coaching, KPI monitoring, and ensuring policy compliance. Your success hinges on proactive leadership, effective communication, and a growth mindset to grow the district within a dynamic retail environment.

Qualifications

• Proven multi-store leadership with P&L awareness.
• Track record of hitting sales and service targets.
• Ability to develop and coach store staff to meet goals.
• Strong communication with cross-functional teams (Sales, Ops, HR).
• Willingness to relocate or support alternate districts as needed.

Responsibilities

• Represent Lammle’s professionally and drive the company mission.
• Coach and motivate store staff to exceed performance expectations.
• Serve as liaison between Sales & Operations and store management.
• Lead training, compliance, and policy understanding with HR collaboration.
• Develop and manage district talent and succession planning.
• Monitor regional performance and profitability and take corrective actions.
• Oversee day-to-day district operations consistent with company goals.

Skills

Leadership

Team coaching

Sales focus

Customer service

Performance metrics

Strategic thinking

Communication

Problem solving

Job description

The District Manager champions the traditional western values that Lammle’s was founded on. The District Manager is a natural leader who proactively manages and develops their team by establishing clear goals and objectives that align with Lammle’s overall business strategy.

The successful candidate will be driven by results and is always seeking to excel in productivity, sales metrics and customer service.

If you are a passionate, enthusiastic and driven leader, who thrives in a growth mindset on a growing team, we want to hear from you.

*** HIRING FOR THE ALBERTA REGION ***

Role

The District Manager champions the traditional western values that Lammle’s was founded on. The District Manager is a natural leader who proactively manages and develops their team by establishing clear goals and objectives that align with Lammle’s overall business strategy.

Responsibilities

• Represent Lammle’s in a professional and positive manner, by making the company mission statement our driving force
• Functioning as the coach, motivating source, and team leader for the store staff.
• Function as the liaison between the Director of Sales & Operations and store management
• Empower, Lead, and challenge all Lammle’s store managers and staff to meet and exceed performance expectations in alignment with the overall company goals
• Lead company policies and procedures by ensuring training, compliance, and understanding with store managers, in collaboration with HR, if necessary
• Train, coach, and develop all store managers within the region or district as part of building a high performing sales team
• Remain current on each store’s performance as it pertains to each division within the company. Enhance the profitability of the stores and the company as a whole
• Managing all aspects of the day-to-day operations of the district in a manner consistent with Lammle’s mission and culture, Performance Standards and Beliefs, and operational goals while providing the Lammle’s Experience.

Human Resources Management

• Ensure proper staff mix at all times and fill Store Manager vacancies within 30 days.
• Demonstrated track record of sourcing talent for high performing teams
• Participate and lead in the recruitment process including sourcing, onboarding and development of future leaders
• Create and maintain a positive team environment where team is passionate about the Performance Culture and achieving operational goals
• Lead, process and participate in Store Manager Performance Evaluations on an annual basis
• Maintain open and honest communication with staff in alignment with Lammle’s mission and values
• Foster a healthy workplace culture

Operational Management

• Ability to lead teams through company initiatives effectively
• Operating a profitable district, while contributing to company strategies. Using KPI’s to communicate strategy to improve profitability within the region.
• Executing all training standards, company programs as per direction.
• A strong focus on customer service and consistently maintaining customer service levels
• Ensure accurate inventory control is in place at store level
• Ensure company materials are available and leveraged
• Accountability to ensure stores follow proper policy & procedures and company standards by regular check ins and communicating on performance expectations and/or metrics

Merchandise Management

• Coach and train store staff on merchandise display and presentation consistent with Lammle’s image
• Communicate and support company promotions
• Ensure stores are adhering to company direction
• Provide product knowledge training and coaching to all staff members regulari
• Promoting and enhancing our company image
• Ensure displays and presentations are consistent with Lammle’s image.

Skills

• A strong leader who can engage, inspire, empower and motivate others to achieve goals and exceed expectations
• Balances motivational leadership with accountability
• Strong interpersonal savvy skills, outgoing and able to communicate with co-workers and customers alike
• Sales and customer service orientated, ability to identify opportunities and problemsolve independently
• Critical thinking skills, proactive and innovative
• Self-motivated, having an ownership mentality and a can-doapproach.
• Western knowledge preferred

Qualifications

• 3-5 years of Multi-unit Management experience is required
• Minimum 3 - 5 years’ experience in leading a team in a retail apparel setting
• Role may require evenings/weekends as determined by business needs
• Ability to relocate or support alternate districts would be considered an asset
• Reliable vehicle and valid driver’s license
• Ability to travel up to 75% of the time