Distribution Technologist (Term to Sept 2027)

NTPC News; Hay River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A utility company located in Hay River, NT is seeking a Distribution Technologist. This role involves managing service requests, negotiating solutions to customer issues, and coordinating customer project execution. Candidates must have a diploma in technology or engineering and at least three years of relevant experience. A comprehensive benefits package is offered, including health and dental benefits and a pension plan.

Benefits

Health and dental benefits

Disability insurance

Life insurance

Paid sick days

Defined benefits pension plan

Relocation assistance

Qualifications

• Minimum of three years' relevant experience with an electric utility.
• Exceptional negotiating skills and conflict resolution abilities.
• Satisfactory criminal record check is required.

Responsibilities

• Manage all T&D Service Requests as a single contact point.
• Negotiate solutions for service request-related issues.
• Coordinate the execution of customer projects.

Skills

Negotiation skills

Problem-solving abilities

Teamwork

Communication skills

Planning and organizational skills

Education

Diploma in technology or engineering

Tools

Spreadsheet software

Word processing software

Project scheduling software

Job description

Overview

This is a TERM position is located in Hay River, NT - Term to September 2027

Working in a team environment, the Distribution Technologist is responsible for the Electric Service Request Desk, Work Order Estimating System, Contract and Service Agreement Creation / Tracking, Large Job Materials Requisitions, Type 5, 6 and 7 Project Logistics, New Easements / ROW Documentation, Special Contract Monitoring, and provides Technical Support to Asset Manager of TDO and the TDO Managers.

Responsibilities

• Manage all T&D Service Requests (Type 5, 6, 7) by:
  • Being Single Contact point with Customers;
  • Preparation of Construction Contracts with Customers;
  • Monitoring and Communicating Work Order Completions; and
  • Managing T&D Work Order records to permit timely and accurate closing of completed work orders.
• Negotiate the solution of Customer/Electrician/Governmental Service Request Related Issues.
• Provide design, cost estimating, contracts, and material requisitions with the support of Crew Leads.
• Initiate Material Requisitions for Customer and Internal Work Orders.
• Prioritize both customer and internal work request scheduling with the TDO Managers and Crew Leads.
• Coordinates the execution of customer projects during planning, engineering, construction and commissioning phases. Communicates frequently with the team, keeping them informed and involved in project development in a timely fashion.
• Other duties as required.

Qualifications

• Must have a minimum of a two (2) year diploma in technology or an engineering field from a recognized Institute of Technology WITH a m inimum of three (3) years’ relevant experience working with an electric utility. Equivalencies may be considered.
• Above average computer knowledge and experience using spread sheets, word processing, project scheduling and other related software packages. Good keyboarding skills are essential.
• Good planning, organizational and communication skills.
• Ability to isolate problems and suggest alternatives towards solutions
• Must possess exceptional negotiating skills and perform under public / customer demands and scrutiny. Ability to maintain composure under pressure and retain positive customer relations. Must have conflict resolution skills.
• Team player, ability to work with minimum supervision.
• Class 5 driver's license is an asset.
• Satisfactory criminal record check is required.

Salary for this position ranges from $54.10/hr-$65.72/hr. plus approximately $3,823 in location allowance per annum. We offer a comprehensive benefits package which includes health and dental benefits, disability insurance, life insurance, paid sick days and a defined benefits pension plan. Relocation assistance may be provided. This position is located in Hay River, NT -- this is not a rotational/fly-in position.

Affirmative Action Employer - Candidates must clearly identify eligibility status in order to receive priority consideration.

We thank all those who apply and advise that only those selected for further consideration will be contacted.

PC4914