Distribution Design Assistant - DP&S - FTR - Edmonds

BC Hydro; Burnaby; On-site; CAD 42,000 - 65,000; Full time

Job summary

An established industry player is seeking a Distribution Design Assistant to support clean energy solutions in a collaborative environment. This role involves coordinating design projects, liaising with stakeholders, and providing administrative support. The company values work-life balance and offers training opportunities, making it an excellent place for career growth. Join a team dedicated to building a sustainable future while ensuring reliable electricity for millions. If you're passionate about making a difference and eager to develop your skills, this opportunity is perfect for you.

Benefits

15 paid vacation days

Flexible work model

Training and development courses

Qualifications

• 1 year of administrative or customer service experience required.
• High school graduation with Math 11 and English 12.

Responsibilities

• Coordinate design project information and maintain project data.
• Liaise with stakeholders for design and service requirements.

Skills

Administrative Skills

Customer Service

Microsoft Office

Education

High School Diploma

Tools

GIS Systems

Work Management Applications

Job description

BC Hydro Burnaby, British Columbia, Canada

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BC Hydro Burnaby, British Columbia, Canada

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Hours of work: Full-time (37.5 hrs/week)

No. of positions: 1

About the job:

Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable.

Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers.

We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C.

What you’ll do

* Provides design administration and coordination services by: gathering and reviewing design project information; uploading and maintaining work order task packages required to facilitate the installation of residential, commercial and industrial services and associated distribution work; maintaining, reviewing, tracking, updating design project data (such as task level and work order in-service and material need dates, work allocation, and milestone dates for accuracy) and generating and distributing reports as required; initiating project completion activities (such as archiving project documentation) based on established processes and relevant Distribution Instructions.

* Coordinates and liaises with design project stakeholders for enquiries related to design or service requirements for residential, commercial and industrial services and associated distribution work, policies and procedures, costs and rates and non-energy billing accounts. Including but not limited to processing requests for permits, house moves, right-of-way easements, and property referrals.

* Processes updates and revisions in applicable Design, GIS and Work Management systems/applications under the direction of the Designer. Processes revision requests to drawings as requested by municipalities, agencies and other utilities.

* Responsible for submitting and tracking requests for underground utility information to BC 1 Call and/or other local utilities or municipalities for design planning purposes. Follows-up on incomplete requests as required.

* May coordinate electrical safety requests with customers and trades workers using established processes by: managing the request lifecycle as the point of contact, gathering information and arranging for a Power System Owner’s Representative (field subject matter expert) to conduct customer site visits, forwarding estimate requirements to a Designer, preparing and providing customers with preliminary requirements and generating invoices for work, issuing and monitoring the work package, and initiating and tracking renewal/removal notifications. Submits required forms and documentation to WorkSafe. Maintains records and documentation.

* Facilitates the payment and refund process by: working with Distribution Design Customer Connections (DDCC) staff to identify non-energy billing payment actions to submit to Finance/Sundry Billing; following-up on overdue vendor invoices with DDCC staff; acting as a point of contact to resolve payment issues; and preparing journal vouchers to correct coding on invoices for projects, work orders and monthly accruals.

* May perform preliminary project assessment to determine applicable forms and documentation to be submitted and design deposit amounts to be collected for design projects based on established processes and/or under the direction of the Designer or Design Work Leader. Liaises with internal and external stakeholders to communicate or clarify identified project pre-requisites. Forwards project requests to appropriate Design resources for action.

* May be required to conduct field checks to gather and verify data under the direction of the Designer or Design Work Leader to facilitate simple estimates and/or GIS updates.

* Provides administrative support on procurement-related activities such as: preparing purchase requisitions for materials and/or services; monitoring the workflow status of submitted purchase requisitions; and checking invoices to ensure the

correct accounting codes have been applied.

* Performs duties of a minor nature related to the above duties that do not affect the rating of the job.

What you bring

* High school graduation with Math 11 and English 12.

* One (1) year of administrative or customer service experience. Demonstrated experience using Microsoft Office and other common desktop computer applications.

* Some positions may require a valid class five (5) driver’s license.

What we offer

- A minimum of 15 paid vacation days

- Flexible work model, depending on your role type

- Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirement specified in their most recent offer letter. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Working Conditions: Works in a normal office environment. Occasional overnight travelling required to attend training sessions. Occasional exposure to a variety of weather conditions when driving for field checks with a requirement to walk over rough terrain. Occasional lifting of stationery of light weight.

* This position is posted concurrently.

* A condition of employment for this job is that you maintain the following requirements in good standing: Driver's License Type = Class 5

Please be advised that this role has been assessed as safety sensitive and pre-qualification alcohol and drug testing will be required as a pre-condition to employment.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications including your high school transcript with English 12 and Math 11 and also your class 5 driving record. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

Location: Burnaby, BC V3N 4X8

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Project Management

• Industries

  Utilities

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