Distribution Coordinator

ASR Group; Belleville; On-site; CAD 45,000 - 60,000; Full time

Job summary

ASR Group is seeking a Distribution Coordinator to join the Belleville team, responsible for preparing customer orders and managing delivery logistics. The ideal candidate will have strong customer service skills, experience in supply chain logistics, and proficiency in relevant tools. This position offers a dynamic work environment with opportunities for development.

Qualifications

• Excellent customer service and communication skills needed.
• 2-3 years in logistics/supply chain experience preferred.
• Proficient in Microsoft Office and SAP.

Responsibilities

• Prepare customer orders and manage delivery needs.
• Coordinate transportation and posting of stock moves.
• Act as backup for Customs and Distribution Planner.

Skills

Customer service

Analytical skills

Attention to detail

Communication skills

Problem-solving skills

Education

Post-secondary education in supply chain or business administration

2-3 years experience in logistics/supply chain

Tools

Microsoft Office

SAP

Job description

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ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal and Italy. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino, C&H, Redpath, Tate & Lyle, Lyle’s and Sidul.

Redpath Sugar is part of the ASR Group, the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar.The Redpath Belleville plant is a blending and packaging operation producing a variety of sugar containing products for customers in Canada and the U.S. The plant operates state-of-the-art high-speed mixing and packaging systems supported by high level safety, quality and logistics systems.

O VERVIEW

The ASR Distribution Coordinator will work as a member of the Belleville Distribution team and is responsible for preparing customer orders, invoicing all customers orders, maintaining all customers’ monthly PO’s, managing customer delivery needs, and maintaining all company and customer service levels. This role will also serve as an immediate backup for the Customs and Distribution Planner role providing coverage during vacations or unexpected absences.

DETAILED ROLES & RESPONSIBILITIES

• Track, manage and enter domestic customer order entries.
• Work closely with clients to determine delivery needs and deadlines for accurate and timely deliveries.
• Monitor production schedule to ensure orders are in warehouse for loading as needed.
• Manage and coordinate transportation of all deliveries and domestic pickups from offsite 3PL’s.
• Management and posting of all stock moves to 3PL’s (stock order entry, postings and receipts).
• Prepare and maintain shipment schedules for pickup and delivery.
• Create monthly, quarterly or annual customer pricing templates for all customers.
• Create and process all required paperwork for Domestic shipments.
• Administration and filing of all domestic shipping documents, including annual documentation retention process.
• Track and verify receipts of shipments as required.
• Report and monitor any discrepancies within shipments and resolve any issues that may arise for customers.
• Front line contact for all domestic customers to ensure high quality service.
• Back up for Customs and Distribution Planner when ill or on vacation.
• Manages domestic loads in Transportation Management System (TMS) – Blu Jay.
• Track and maintain domestic customers PO monthly.
• Posting all domestic shipments into customer portals as required.
• Coordinate shipping of finished product samples for domestic shipments, LTL loads.
• Support Distribution Supervisor with reconciliation of quarterly inventory counts in SAP including the 3PL’s.
• Communication with Sale/Finance departments on orders/invoicing.
• Assist Customs and Distribution Planner on weekly inventory reconciliations.
• Actively support the operations team in conducting product traceability exercises for domestic goods, as required.
• Responsible for managing and completing all month-end invoice processes related to waste distribution partners.
• Misc debit/credit invoicing to support customer billback recover costs.
• Other duties as assigned by management.

WORK EXPERIENCES

• Excellent customer service and communication skills (both verbal, and written)
• Proven analytical and problem-solving skills
• Attention to accuracy and detail
• Build and maintain relationships with internal and external customers
• Ability to operate in a fast-paced environment
• Safety and quality driven
• Proven ability to plan, organize and manage priorities and deadlines
• Proficient in Microsoft Office, Excel, Word, PowerPoint, and SAP

EDUCATION REQUIREMENTS

• Post-secondary education in supply chain, business administration, or combination of relevant education and experience
• 2-3 years of experience in logistics, supply chain role preferred
• Knowledge/experience in logistics, scheduling, and cross-border transactions with customs officials preferred
• Warehouse experience would be considered an asset

For more than 100 years, our employees have taken pride in “Making Life a Little Sweeter” by providing our customers and consumers with quality service and sugar products. Our commitment to that principle drives us in all that we do and encourages us to uphold our company’s high ethical standards of business conduct to ensure our continued success.