Distribution Center Manager, Toronto

Hamilton Kent Inc.; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Distribution Center Manager to lead operations at their Toronto facility. This pivotal role involves overseeing distribution center activities, ensuring compliance with safety and quality standards while driving team performance. The ideal candidate will harness their expertise in SAP EWM and leadership to foster a culture of continuous improvement and operational excellence. With a focus on collaboration and customer satisfaction, this position offers a unique opportunity to make a significant impact in a dynamic environment. Join a team that values innovation and dedication to success!

Qualifications

• Community College or University degree in Operations or Logistics Management.
• Experience with SAP EWM is mandatory.

Responsibilities

• Manage distribution center operations, ensuring safety and quality standards.
• Utilize SAP tools to optimize productivity and ensure timely deliveries.

Skills

Leadership Skills

SAP EWM

Excel Skills

RF Technology

Health & Safety Management

Continuous Improvement Principles

Education

Community College or University degree in Operations

Logistics Management

Customer Service & Sales

Tools

SAP

RF Technology

Job description

At Hamilton Kent, we pride ourselves on being a challenging and rewarding workplace. We specialize in manufacturing and selling rubber sealing products for the infrastructure industry, committed to our customers' and employees' success.

We are currently seeking a Distribution Center Manager. This position is based at our Toronto DC and reports to the Director of Supply Chain.

Job Purpose:

The Distribution Center Manager (DCM) oversees all distribution center operations, including KPIs, goals, and objectives. The DCM leads and develops a professional team to meet evolving operational demands, ensures the overall performance of the DCs, and enforces health, safety, and C-TPAT policies. Collaboration with other departments is essential to meet customer needs. The role includes managing an operating budget, which varies depending on the size of the DCs managed.

Key Responsibilities:

1. Manage distribution center operations, ensuring safety, service, quality, and C-TPAT standards are met.
2. Execute workbench software to ensure on-time delivery of outbound shipments and stock transfers within an SAP-EWM environment.
3. Utilize SAP tools such as Handling Unit management, Wave, and RF capabilities to optimize productivity.
4. Develop, promote, and manage health & safety initiatives, and oversee HR functions for DC staff.
5. Develop and train team members to ensure effective customer service and team cohesion.
6. Ensure all staff are trained according to internal standards and legal requirements, including regular safety and employee meetings.
7. Implement actions to meet KPIs, goals, and objectives, and track related metrics and reports.
8. Apply continuous improvement principles, including Lean, Problem Solving, 5S, and Gemba Walks, to enhance operations and customer service.
9. Handle customer complaints and corrective actions collaboratively with Customer Service and Sales.
10. Maintain inventory accuracy through RF technology and cycle counts, including annual physical inventories.
11. Assist in developing and monitoring the annual operating budget.
12. Coordinate repairs and purchases with Purchasing and Maintenance Managers.

Minimum Qualifications:

• Community College or University degree in Operations, Logistics Management, Customer Service & Sales, or equivalent experience.
• Experience with SAP EWM is mandatory.
• Certifications such as WHMIS, Transportation of Dangerous Goods, First Aid are assets.
• Leadership and mentoring skills, capable of training and developing junior staff.
• Intermediate to advanced Excel skills.
• Experience working with RF technology.
• Experience in a unionized environment is an asset.