Dispatcher in Training

Air Canada; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent airline in Canada is seeking a Flight Dispatcher to ensure flight safety and operational efficiency. This role involves coordinating with pilots and managing real-time updates in a fast-paced environment. Candidates should possess strong decision-making and communication skills, and be qualified according to CAR regulations. The position offers a competitive salary and comprehensive benefits package.

Benefits

Pension program

Employee Share Ownership Program

Health insurance

Travel privileges

Qualifications

• Must be qualified in accordance with CAR 705 and CASS 725.
• Must have Transport Canada exams FDOPS and FDMETS completed and active.
• Hold a Restricted Operator Certificate - Aeronautical (ROC-A).
• Good communication skills, verbal and written.
• Experience with conflict resolution and problem solving.
• Candidates must be able to work in a 24/7 operational environment.

Responsibilities

• Share responsibility with pilots for flight safety.
• Develop, review and authorize Operational Flight Plans.
• Conduct Operational Flight Watch and assess operational conditions.
• Communicate updates to pilots about flight performance.

Skills

Decision-making ability in high pressure

Interpersonal skills

Communication skills (verbal and written)

Organization skills

Record keeping

Conflict resolution

Education

Post secondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Location: Brampton, Ontario, Canada (Onsite)

Starting Salary: $ 26.08/hour

Branch: Crew Planning, Scheduling and Administration

Category: Unionized (CALDA)

Job-type: Permanent

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

It’s Important To Know That

• Flight dispatching impacts flight success: You play a vital role in making sure flights take off safely and on time by coordinating with pilots, monitoring flight conditions and managing operational control.
• Operations move quickly: Expect a fast-paced, sometimes high-pressure environment due to changing operations.
• Collaboration is essential—but so is independence: You’ll mostly work alone, but you will always have your team and supervisor available for your assistance.

Key Duties

• Share responsibility with pilots for flight safety under a Type A Operational Control System.
• Develop, review, authorize, and revise Operational Flight Plans alongside the Pilot In Command.
• Conduct Operational Flight Watch, assess safety-impacting changes, and communicate updates to pilots.
• Analyze operational conditions affecting flight performance, including weather, facilities, and Air Traffic Control.
• Ensure compliance with Aircraft Operating Manual, Minimum Equipment List, Flight Dispatch Manual, and regulations.
• Provide pilots with real-time updates necessary for safe flight operations.
• Maintain expertise in airports, runways, airways, and navigational aids for assigned areas, including the Flight Dispatch Manual, Flight Operations Manual and Jeppesen Enroute and Airport Charts.
• Communicate flight plan requirements to Air Traffic Control Services.
• Monitor and provide flight crews with up-to-date operational field condition reports.
• Collaborate with Chief Duty Dispatcher and System Operations Control on flight operations and incident management.
• Perform duties prioritizing safety, compliance, and effective communication.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Qualifications

• Air Canada Flight Dispatchers are required to be qualified in accordance with CAR 705 and CASS 725;
• Must be at least 21 years of age;
• Must Have Transport Canada exams FDOPS and FDMETS completed and active;
• Hold a Restricted Operator Certificate - Aeronautical (ROC-A);
• Have a current valid passport;
• Good decision-making ability in high pressure situations;
• Strong interpersonal, communication and organization skills;
• Demonstrated ability to keep and monitor records effectively;
• Capable of working under pressure without close supervision;
• Experience with conflict resolution and problem solving;
• Good communication skills, verbal and written;
• Proficiency with PC (Microsoft Word, Excel and PowerPoint an asset);
• Post secondary education is an asset;
• Previous airline operational experience, an asset.
• Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays;
• Ability to meet Air Canada medical standards through a medical examination;
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Benefits

• Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.
• Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).
• Recognition: Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
• Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.

Conditions Of Employment

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Language Skills

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.