Dispatcher – Gore Bay, ON

Manitoulin Transport; Gore Bay; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Dispatcher to join their team in Gore Bay. In this fast-paced role, you'll handle driver requirements, manage bookings, and ensure accurate shipment tracking. The company prides itself on innovation and safety, providing comprehensive training and career development opportunities. With a focus on reliable, on-time delivery across North America, your contributions will directly impact customer satisfaction and operational efficiency. If you're detail-oriented and thrive under pressure, this is the perfect opportunity to grow your career in a supportive environment.

Benefits

Competitive Wages

Comprehensive Benefits Program

Profit Sharing Opportunities

Tuition Reimbursement

Opportunities for Growth and Advancement

Qualifications

• Must be computer literate and have strong mathematical skills.
• Detail-oriented with the ability to prioritize multiple tasks.

Responsibilities

• Answer phone calls and manage driver requirements effectively.
• Book hotel rooms and issue purchase orders for drivers.

Skills

Computer Literacy

Mathematical Skills

Detail-oriented

Ability to Prioritize Tasks

Pressure Management

Understanding of Dangerous Goods Laws

Knowledge of Hours of Service Legislation

Tools

AS400

Google Sheets

Job description

Manitoulin Transport

Dispatcher – Gore Bay, ON

Company Description
For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Job Description

1. Consistently answering the phone and dealing with driver requirements – hook up information, departure times, delay information and other concerns as required.
2. Must be able to work shift work and in a fast-paced environment.
3. Required to book hotel rooms for drivers and issue PO’s for the room.
4. Bill shipments in the system as well as know when to manifest them or strip them from a trailer's manifest in the AS400.
5. Work with multiple shared spreadsheets in Google and keep all data current.
6. Track shipments for customers calling in after hours when Customer Service is closed.
7. Many other duties as advised or required.
8. Rotating schedule (Days, afternoons, and nights)

Qualifications

1. Must be computer literate and mathematically inclined.
2. Must be detail-oriented and able to prioritize multiple tasks at any given time.
3. Able to work under pressure and spend a majority of your shift on the phone dealing with drivers, terminal personnel, as well as internal and external customers.
4. Some understanding of the Dangerous Goods laws, as well as the hours of service legislation would be an asset.
5. An understanding of the Manitoulin network and the equipment we operate would be an asset.

Training will be provided as required.

Additional Information

• Competitive Wages
• Comprehensive Benefits Program
• Profit Sharing Opportunities
• Tuition Reimbursement
• Opportunities for growth and advancement