Dispatcher

PAL Group of Companies; San Juan de Terranova; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Personal travel privileges

Industry discounts

Health benefits including medical, etc

Pension Plan with Employer Matching

Employee Stock Purchase Plan

Tuition Assistance Program

Employee and Family Assistance Program

Job summary

PAL Airlines in St. John’s, NL seeks a Dispatcher to join our fast-paced operations team. You will liaison with Traffic and Flight Dispatch to prepare safe, compliant Operational Flight Plans, brief pilots, and respond to changing conditions to maintain on-time performance.

The role emphasizes strong communication, decision making under pressure, and meticulous documentation. A Type B license is preferred, with radio certs as a plus; benefits accompany this position.

Qualifications

• Demonstrated ability for quick thinking, sound judgment and adaptability.
• Proven ability to work under pressure and handle dynamic situations.
• Strong written and verbal communications skills and feedback responsiveness.
• Solid knowledge of Microsoft Office Suite and related tools.
• Type B dispatch license or exams are an asset, but not required; radio certs are an asset.

Responsibilities

• Liaise with Traffic Department on loads for routes and flight segments.
• Maintain dispatch procedures and perform operational flight watch.
• Develop and manage Operational Flight Plans complying with regulations.
• Audit and retain flight documentation from all bases.
• Coordinate airport handling and release aircraft per the plan.
• Provide crew briefings and incident reporting when needed.
• Support crew scheduling and irregular-operations planning to minimize disruption.

Skills

Decision making

Under pressure

Communication skills

Adaptability

Feedback handling

Tools

Microsoft Office

Job description

As one of the largest airlines in Atlantic Canada,PAL Airlinesoffers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario. We are dedicated to providing air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we’re looking for more great people to join our team.

We are currently recruiting for a full-time Dispatcherfor our St. John's, NL base!

Duties and Responsibilities:

• Liaise with the Traffic Department regarding loads for various routes and flight segments
• Liaise with the Manager of Flight Dispatch to maintain dispatch standard operating procedures;
• Perform Operational Flight Watch to determine if changes to operational and meteorological conditions may affect the safety of flights, track current flights, and brief pilot in command on changes where necessary;
• Develop, review, authorize, issue and revise, as required, the Operational Flight Plan for all flights in keeping with safety, regulatory and operational requirements and ensure on day of flight, that the Flight Dispatch function performs safe and efficient operational control in accordance with all Canadian and foreign governmental rules and regulations, company flight operating manuals and operational policies and procedures;
• Responsible to complete, audit and retain flight documentation from all bases;
• Initiate and coordinate airport handling to offline airports are required;
• Authorize the release of an aircraft to operate in accordance with the terms and conditions established by the Operational Flight Plan;
• When requested, or deemed necessary, provide the Pilot-in-Command with a thorough and professional flight crew briefing;
• Initiate accident alarm procedures and assess and issue Flight Incident Category Reports as required;
• Provide crew scheduling functions as required;
• Provide direction to stations on passenger and other payload movements in the event of irregular operations;
• In cooperation with commercial operations determine and initiate an alternate plan of operating during irregular operations to minimize the inconvenience to our customers and safety requirements;
• Any other related duties.

Qualifications:

• Must have demonstrated ability for quick thinking, sound judgment, and adaptability;
• Proven ability to work under pressure;
• Ability to receive and apply performance feedback;
• Strong written and verbal communications skills;
• Strong knowledge of Microsoft Office Suite;
• Currently hold a Type B dispatch license or have successfully written the Transport Canada dispatch generic exams are an asset, but it is not a prerequisite;
• Currently holding an Industry Canada Restricted Radio certificate would be an asset.

Why work for PAL Airlines?

PAL Airlinesvalues its employees and offers a competitive benefits package.

The Perks of being one of our PALs:

• Personal travel privileges withPALand interline agreements with multiple airlines
• Industry discounts
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Pension Plan with Employer Matching
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!

PAL Airlinesis committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.