Dispatcher

PAL Airlines; San Juan de Terranova; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Personal travel privileges with PAL &s

Interline discounts

Health benefits including medical, eye

Pension plan with employer matching

Employee Stock Purchase Plan

Tuition assistance program

Employee and family assistance

Job summary

PAL Airlines in St. John’s, NL is seeking a full-time Dispatcher to join our Flight Dispatch team. You will liaise with the Traffic Department, develop and issue Operational Flight Plans, and brief pilots on changes to ensure safe, compliant operations.

The role requires strong communication, the ability to work under pressure, and proficiency with Microsoft Office. Type B dispatch license is an asset. This on-site position offers competitive benefits and growth opportunities at PAL Airlines.

Qualifications

• Must think quickly and use sound judgment under pressure.
• Strong written and verbal communication skills are essential.
• Proficiency with Microsoft Office Suite is expected.
• Type B dispatch license is preferred; not required.
• Radio cert is an asset for this role.

Responsibilities

• Liaise with Traffic Department on loads for routes and flight segments.
• Coordinate with Flight Dispatch Manager to maintain SOPs.
• Perform Operational Flight Watch and brief PIC on changes.
• Develop and issue Operational Flight Plans aligned with regs and policies.
• Audit and retain flight documentation from all bases.
• Coordinate airport handling for offline airports as needed.
• Authorize aircraft release per Flight Plan terms.
• Provide pilot briefings when required.
• Initiate accident alarm procedures and issue incident reports.
• Support crew scheduling and irregular operations planning.
• Guide stations on passenger and payload movements during disruptions.

Skills

Quick thinking

Work under pressure

Written communication

Verbal communication

Microsoft Office

Education

Type B dispatch license

Transport Canada dispatch exams

Tools

Industry Canada Restricted Radio certificate

Job description

As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario. We are dedicated to providing air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we’re looking for more great people to join our team.

We are currently recruiting for a full-time Dispatcher for our St. John's, NL base!

Duties and Responsibilities

• Liaise with the Traffic Department regarding loads for various routes and flight segments
• Liaise with the Manager of Flight Dispatch to maintain dispatch standard operating procedures;
• Perform Operational Flight Watch to determine if changes to operational and meteorological conditions may affect the safety of flights, track current flights, and brief pilot in command on changes where necessary;
• Develop, review, authorize, issue and revise, as required, the Operational Flight Plan for all flights in keeping with safety, regulatory and operational requirements and ensure on day of flight, that the Flight Dispatch function performs safe and efficient operational control in accordance with all Canadian and foreign governmental rules and regulations, company flight operating manuals and operational policies and procedures;
• Responsible to complete, audit and retain flight documentation from all bases;
• Initiate and coordinate airport handling to offline airports are required;
• Authorize the release of an aircraft to operate in accordance with the terms and conditions established by the Operational Flight Plan;
• When requested, or deemed necessary, provide the Pilot-in-Command with a thorough and professional flight crew briefing;
• Initiate accident alarm procedures and assess and issue Flight Incident Category Reports as required;
• Provide crew scheduling functions as required;
• Provide direction to stations on passenger and other payload movements in the event of irregular operations;
• In cooperation with commercial operations determine and initiate an alternate plan of operating during irregular operations to minimize the inconvenience to our customers and safety requirements;
• Any other related duties.

Qualifications

• Must have demonstrated ability for quick thinking, sound judgment, and adaptability;
• Proven ability to work under pressure;
• Ability to receive and apply performance feedback;
• Strong written and verbal communications skills;
• Strong knowledge of Microsoft Office Suite;
• Currently hold a Type B dispatch license or have successfully written the Transport Canada dispatch generic exams are an asset, but it is not a prerequisite;
• Currently holding an Industry Canada Restricted Radio certificate would be an asset.

Why work for PAL Airlines?

PAL Airlinesvalues its employees and offers a competitive benefits package.

The Perks of being one of our PALs

• Personal travel privileges withPALand interline agreements with multiple airlines
• Industry discounts
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Pension Plan with Employer Matching
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!

PAL Airlinesis committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines