Dispatcher

Pacific Western Transportation Ltd; Regina; On-site; CAD 40,000 - 65,000; Full time

Job summary

Join a reputable transportation company as a Dispatcher in Regina! This role offers a Monday to Friday schedule with no mandatory nights or weekends, focusing on ensuring safe and efficient school transportation. Enjoy competitive wages, a supportive culture, and opportunities for professional growth.

Benefits

Competitive wages

Employee recognition programs

Professional development and career growth opportunities

Qualifications

• Experience in dispatch or logistics preferred, school bus experience is an asset.
• Strong organizational, communication, and problem-solving skills required.
• Local knowledge of Regina and surrounding areas is beneficial.

Responsibilities

• Coordinate daily dispatch of school bus and van drivers.
• Monitor vehicle activity and communicate updates to the team.
• Track attendance and report concerns to Operations.

Skills

Organizational skills

Communication skills

Problem-solving skills

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Zonar

BusPlanner

Job description

Job Details

Description

Dispatcher

SOUTHLAND Transportation is excited to be expanding into Regina for the 2025 - 2026 school year and is currently hiring Dispatchers to join our growing team! This is a great opportunity to join a reputable transportation company that values work-life balance, professional growth, and operational excellence.

We’re looking for organized, customer-focused professionals who thrive in fast-paced environments and enjoy playing a key role in supporting safe and efficient school transportation.

Why You Should Choose SOUTHLAND

• Competitive wages
• Monday to Friday schedule (no mandatory nights or weekends)
• Employee recognition programs
• Professional development and career growth opportunities
• Be part of a team making a positive impact in your community
• Supportive work culture focused on fairness, safety, and service excellence
  
  

Principal Duties And Responsibilities

• Coordinate daily dispatch of school bus and van drivers to ensure routes run smoothly and safely
• Monitor vehicle activity using GPS systems (e.g., Zonar) and communicate real-time updates to the team
• Post route delays using BusPlanner to keep families and schools informed
• Serve as the main point of contact for drivers, relaying updates, route adjustments, or emergency information
• Track attendance, vehicle coverage, and report any concerns to Operations
• Assist with scheduling charters and responding to public or driver inquiries
• Support new driver onboarding through route briefings and orientation
• Ensure compliance with internal procedures and promote consistency and fairness across the team
• Perform general office duties as required
  
  

Qualifications And Skills

• Experience in dispatch or logistics preferred (school bus experience is an asset)
• Strong organizational, communication, and problem-solving skills
• Ability to stay calm and think clearly in time-sensitive situations
• Proficiency with Microsoft Word, Excel, and Outlook
• Familiarity with Zonar (real-time monitoring) and BusPlanner (late notifications) is an asset
• Local knowledge of Regina and surrounding areas
• Commitment to safety, customer service, and teamwork