Dispatcher

About Staffing Ltd.; Grande Prairie; On-site; CAD 30,000 - 60,000; Full time

Job summary

A reputable service-based company in Grande Prairie is seeking a Dispatcher who excels in a fast-paced environment. This role is crucial for coordinating service activities and maintaining communication between clients and field teams. Candidates must have relevant dispatch experience and a valid driver's license, along with strong organizational and communication skills.

Benefits

Full benefits package including extended health and dental

Employee incentives

Qualifications

• A high school diploma or equivalent is required.
• Strong computer literacy and comfort with dispatch or CRM software are essential.
• Previous experience in a dispatch environment is required.

Responsibilities

• Managing incoming service calls and coordinating corresponding service activities.
• Planning efficient routes for technicians and field teams.
• Generating invoices post-service and following up as needed.

Skills

Communication

Attention to Detail

Problem-Solving

Tech-savvy

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Dispatch or CRM Software

Job description

Connecting you to Dispatcher jobs in Grande Prairie, Alberta!

About Staffingis an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.

We have partnered with a well-established service-based company to support them in the recruitment process to find their next Dispatcher.

Job ID:42860

Job Type:Direct Hire

Category:Dispatcher

Location:Grande Prairie, Alberta

Our client is a reputable organization with deep roots in Grande Prairie. Focused on delivering high-quality service solutions, they support a diverse customer base through efficient scheduling and responsive coordination. Their business is built on reliability, accountability, and strong internal communication across departments.

This is a tight-knit, team-oriented environment where every individual is valued. The organization promotes accountability, proactive thinking, and mutual respect. They seek team members who are committed, detail-oriented, and eager to contribute to operational excellence while providing top-tier service experiences.

Duties and Responsibilities:

The company is seeking a dedicated Dispatcher who thrives in a fast-paced, service-driven environment. This individual will serve as the central point of communication between clients, service technicians, and office staff, ensuring that all dispatching and coordination is executed with precision. This role plays a key part in maintaining workflow efficiency and delivering a seamless customer experience from start to finish.

The key job functions are:

• Managing incoming service calls and coordinating corresponding service activities.
• Entering detailed service call information into internal systems.
• Communicating with clients to schedule and confirm service calls.
• Creating and finalizing work orders and related documentation.
• Planning efficient routes for technicians and field teams.
• Generating invoices post-service and following up as needed.
• Supporting internal departments with updates and service documentation.

Education:

• A high school diploma or equivalent is required.

Qualifications:

• A valid driver’s license and reliable transportation are required.
• Must be able to pass a criminal background check.
• Strong computer literacy and comfort with dispatch or CRM software are essential.

Experience:

• Previous experience in a dispatch environment is required.
• Strong knowledge of Grande Prairie’s roads to coordinate the most effective routes.
• Experience working in a service-based business is considered a strong asset.

Skills:

• Excellent written and verbal communication skills.
• Strong attention to detail with exceptional organizational abilities.
• Ability to manage competing priorities in a calm and professional manner.
• Conflict resolution and problem-solving mindset.
• Tech-savvy and able to learn new systems quickly.
• Positive attitude with a team-oriented approach.
• Accountable, professional, and service-focused.

Base Salary:$30-35 per hour

• Compensation is based on experience and qualifications.
• Full benefits package including extended health and dental, and additional employee incentives.

Work Hours:

• Monday – Friday
• 7:30AM – 4:30PM

Remote Work:

• This position is not remote and required to be on-site.

Additional Notes:

• This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
• All applicants must be authorized to work in Canada to be considered for employment.

Equity. Diversity. Inclusion.At About Staffing EDI has always been a business priority and is continually upheld in our business practices. The About Staffing team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.

About Staffingrecruiters are Alberta’s experts in connecting candidates with administrationjobs.We focus on temporary, direct hire (permanent) and temporary-to-direct hire placements in the corporate, industrial, management and technical fields.

About Staffing’s recruitment specialists believe in a human-to-human approach in hiring. We read your resume, conduct person-to-person interviews and make our matches to administration jobs.

Frequently Asked Questions

What happens after I apply?

Our Recruitment Team will be notified once you have submitted your resume. They will review your resume against our current job postings. If you meet the employer’s requirements, a recruiter may be in touch to begin the recruitment process.

Please note we are only contacting applicants who meet the employer’s needs of the positions we are actively working on. We are constantly posting administration jobs so check back with us regularly.

For more FAQs, feel free to stop by our job seeker page.

Please reference Job ID:42860in your application.

Back to Job Postings