Dispatcher

CleanHarbors; Grande Prairie; On-site; CAD 45,000 - 60,000; Full time

Job summary

Clean Harbors is seeking a Dispatcher in Grande Prairie, offering a permanent full-time position with a focus on exemplary customer service and effective communication. The role includes overseeing seasonal labor coordination, hiring, training, and ensuring compliance with safety standards in a fast-paced environment. Join a company that values health and safety while offering competitive pay and growth opportunities.

Benefits

Comprehensive health benefits after 30 days

Group RRSP with company matching

Generous paid time off

Company-paid training and tuition reimbursement

Qualifications

• High-volume dispatching experience, preferably in Oil & Gas or Transportation.
• Strong communication skills, both verbal and written.
• Commitment to outstanding customer service.

Responsibilities

• Assist in hiring and onboarding seasonal employees.
• Manage and dispatch daily employee schedules.
• Arrange travel logistics, including flights and accommodations.

Skills

Customer service

Communication

Attention to detail

Decision-making

Tools

Microsoft Excel

Job description

Clean Harbors is looking for a Dispatcher to join their team in Grande Prairie AB.

This is a permanent full-time role supporting all internal and external customer requests and troubleshooting on a day-to-day basis.

This high-volume role requires exemplary customer service skills, quick decision-making, and effective communication between divisions. The role will oversee our seasonal labor pool, coordinating onboarding, training, and travel logistics.

Why work for Clean Harbors

• Health and Safety is our #1 priority — we live it 365 days a year!
• Competitive hourly rate with seasonal overtime opportunities
• Comprehensive health benefits after 30 days of full-time employment
• Group RRSP with company matching
• Opportunities for career growth and development
• Generous paid time off, company-paid training, and tuition reimbursement
• Positive, safe work environment

Responsibilities

• Prioritize health and safety by adhering to all safety policies and procedures
• Assist in hiring and onboarding seasonal employees, maintaining personnel files and system data
• Schedule and coordinate training sessions
• Serve as a resource for labor pool employees, troubleshooting system access and online training issues
• Maintain training records in the Learning Management System
• Handle all employee and internal customer calls professionally
• Provide daily activity schedules for employees
• Manage and dispatch daily employee schedules to ensure coverage
• Communicate daily with employees to confirm schedules and engagement
• Arrange travel logistics, including flights and accommodations
• Ensure compliance with hours of service and legislative standards, including electronic logs
• Maintain PPE inventory counts
• Perform additional duties as required

Qualifications

• High-volume dispatching experience, preferably in Oil & Gas or Transportation
• Industrial or oilfield experience preferred
• Customer service background required
• Proficient in Windows applications, especially Microsoft Excel
• Strong communication skills, both verbal and written
• Attention to detail, ability to multitask, and independent decision-making skills
• Commitment to outstanding customer service
• Work hours may range from 8 to 12 hours per day

Join us in creating a safer, cleaner environment. At Clean Harbors, we are committed to sustainability and solving tough environmental problems through innovation and proven methods.

Apply online or learn more about our career opportunities by visiting our website or calling us at DRIVE ().

We are an equal opportunity employer and value diversity. We also welcome veterans and military personnel to join our team.

Key Skills

Employment Type: Full-Time

Experience: [Specify years]

Vacancy: 1