Dispatcher

Waste Connections of Canada; Edmonton; On-site; CAD 50,000; Full time

Job summary

Waste Connections of Canada is seeking a Dispatcher to coordinate and schedule waste collection services in Edmonton. The role requires strong organizational skills and experience in dispatching, preferably within the solid waste industry. This full-time position offers a competitive salary and an opportunity to contribute to community services.

Benefits

Competitive Wages

Retirement Plan with company match

Employee Assistance Program

Scholarship Opportunities for kids

Employee Stock Purchase Plan

Insurance: Life, Short Term/Long Term Disability

Qualifications

• High school diploma or GED required. Experience in dispatch preferred, especially in solid waste.
• Extensive knowledge of local geographic area essential.
• A criminal record check will be required.

Responsibilities

• Schedules and coordinates waste collection routes for drivers.
• Acts as liaison between Customer Service and Operations.
• Monitors drivers’ progress using a 2-way radio.

Skills

Strong verbal and written communication skills

Excellent organizational and time management skills

Ability to multi-task in a fast-paced environment

Education

High school diploma or GED

Tools

Microsoft Office

TRUX management system

2-Way Radios

Job description

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Why Choose Us

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Why Choose Us

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Reporting to the Operations Manager, our dispatchers schedule and coordinate multiple residential and commercial waste and recycle collection, involving 3 lines of business (Front End, Roll-Off, and Residential Trucks). Coordinates drivers according to customer requests in compliance with DOT regulations and company rules, communicates with customers to determine driver needs, schedules and notifies drivers of assignments, performs a variety of other tasks. Works under general supervision; a certain degree of creativity and latitude is required. Some overtime required and to work a rotation of Stat Holidays.

Salaried Position : $50,000 per year

Shift : Monday to Friday

What We Need From You

• Monitors and tracks progress of drivers, using a 2-way Radio, throughout the workday to ensure timely completion of assigned routes.
• Assigns residential and commercial pickups to appropriate waste collection routes.
• Updates and maintains all assigned line of business routes in TRUX system.
• Assist Division Manager, Operations Manager, Route Supervisors and drivers with day-to-day tasks as necessary.
• Acts as liaison between Customer Service and Operations.
• Assists Maintenance department with all road calls.
• Communication with customers to resolve service-related issues.
• Coordinates with Customer Service to assure missed pickups, “extra pick-ups” and “relocates” are routed to appropriate routes.
• Prints and disperses “next day route sheets”.
• Actively participates in the Company safety program, including incident and hazardous situation reporting.

Qualifications

• High school diploma or GED required. Experience in dispatch, preferably within the solid waste industry, an asset.
• Extensive knowledge of local geographic area.
• Strong verbal and written communication skills.
• Excellent organizational and time management skills and the ability to multi-task in a fast-paced work environment.
• Proficient with Microsoft Office and internet applications, TRUX management system, and 2-Way Radios experience a definite asset.
• A criminal record check will be required.

What You’ll Get From Us

• Competitive Wages
• Retirement Plan with company match; let us help you save for your future
• Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
• Insurance : Life, Short Term / Long Term Disability

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Environmental Services, Transportation, Logistics, Supply Chain and Storage, and Construction

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