Dispatcher

Battlefield Equipment Rentals; Cambridge; On-site; CAD 32,000 - 34,000; Full time

Benefits offered by this job

Disability insurance

Company pension

Health & dental

Life & disability insurance

Safety shoe reimbursement

Travel insurance

Stock purchase plan

Employee assistance program

Job summary

Battlefield Equipment Rentals in Cambridge, ON is seeking a Dispatcher to coordinate driver runs, update customers, and prepare transfers, pickups, and contracts. You’ll be the main link between branch staff, drivers, and clients, ensuring equipment arrives on site when needed.

The role requires strong communication, accuracy, and teamwork, with flexibility to work after hours. Join a company that values safety, reliability, and customer service in a hands-on, growth-oriented environment.

Qualifications

• Proficiency in Microsoft Office (Outlook, Word, and Excel). Experience with Systematics would be an asset.
• Dispatching experience or experience in a related role like driving or delivering heavy equipment.
• Familiarity with construction equipment and building products is an asset.
• Detail oriented with high attention to paperwork and organizational skills.
• Customer service oriented with strong communication and internal/external relationships.
• Team player with ability to work effectively in a team environment.
• Self-starter with time-management and effective planning skills.
• Flexibility to work after hours, varying shifts, and on-call schedules as required.

Responsibilities

• Organize runs for drivers in an efficient manner.
• Contact customers and provide updates to order deliveries.
• Create transfers, pickup tickets, and contracts as necessary.
• Work as a team to provide the best possible service to our customers.
• Maintain accurate relations within the branch and with customers.
• Organize documentation within Systematics with attention to detail.
• Collaborate effectively within a team environment.
• Perform other duties as assigned.

Skills

Communication

Teamwork

Customer service

Time management

Detail oriented

Self-starter

Tools

Microsoft Office

Systematics

Job description

Position:Dispatcher Location: Cambridge, ON Type: Full-Time, Permanent Pay: $23.00–$25.00 hourly (based on experience)

At Battlefield Equipment Rentals ,wedon’tjustrent out top-tier constructionequipment,we empower our team to grow, thrive, and make a real impactin local communitiesevery day. As part of the Toromont Industries Ltd. family,we’reproud to be Canada’s leadingconstructionequipment rental company and you can find our equipment powering projects onjobsitesacrossCanada!If you want a career with purpose, a team that has your back, and a company that invests in your success then

As a Dispatcher, you’llbethe primary communication link between branch staff,driversand our customers,helping to keep our operations running smoothly andensuring ourclientsget the equipment they need to get their jobs done.If you thrive in a coordination-focused role that demands accuracy, adaptability, andstrong communication,then we want to hear from you!

WhatYou’llBe Doing

• Organize runs for drivers in an efficient manner;
• Contact customers and provide updates to order deliveries;
• Create transfers, pickup tickets, and contracts as necessary;
• Work as a team, and provide the best possible service to our customer;
• The ability to provide excellent customer and internal relations while keeping a positive attitude;
• Provide excellent customer relations while keeping a positive attitude both within the branch and in face-to-face experiences with customers;
• Perform assigned tasks with attention to detail and effectively organize all documentation within Systematics;
• Work effectively within a team environment;
• Perform other duties as assigned.

Curious about this role or other opportunities at Battlefield Equipment Rentals? Explore our Inside the Crew Videos toseewhatit’sreally like to be part of the Battlefield team. Employment

What WeHave to Offer

• Immediate benefits; disability insurance after 3 months
• Company pension
• Extended health, dental, and vision care
• Life and disability insurance
• Safety shoe reimbursement and custom insoles
• Travel Insurance
• Employee stock purchase plan
• Employeeassistanceprogram & counselling support

WhyYou’llLove Working Here

People-first culture: We believe in supporting each other, celebrating wins, and growing together.

Safety-first culture: Safety is a core value at our organization, and we ensure that our employees receive the training they need to do each job safely.

Career growth: Wepromote from within and support your development every step of the waywith training, mentorship, and opportunities to advance.

Team spirit: You’lljoin a tight-knit crew that works hard, has fun, and always has your back.

Stability & strength : As a trustedand proudCanadian company, we offer long-term security and opportunity.

Purpose-driven work: You’llhelp build the communities around you!

What We're Looking For

• ComputerSkills: Proficiencyin Microsoft Office (Outlook, Word, and Excel.) Experience with Systematics would be an asset.
• Dispatching Experience: Or experiencein a related rolelike driving or delivering heavy equipment.
• Construction Knowledge: Familiarity with construction equipment and building productsis an asset.
• Detail Oriented: High attention to detail with excellent paperwork and organizational skills.
• Customer Service Oriented: Excellent communication skillswith the ability tomaintainpositive internal and external relationships
• Team Player: Ability to work effectively within a team environment.
• A Self-Starter: With a keen sense oftime-managementand effective planning skills.
• Flexibility to work after hours, varying shifts, andparticipateinon ‑ callschedules asrequired.

Our Commitment to Inclusion

Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield Equipment Rentals provides accessibility accommodations during the recruitment process. Should you require anyaccommodations, please let us know, and we will work with you to meet your needs.

Artificial Intelligence (AI)

Use of Artificial Intelligence - By Talent Acquisition Team & Hiring Managers

At Battlefield, people are at thecentreof our recruitment process. Wedisclosethat our hiring processes use artificial intelligence (AI) tools for limited administrative purposes, such as drafting outreach messages, summarizing interview notes, or transcribing reference checks. AI is never used tomakehiring decisions . All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment, care, andexpertise. Our commitment is to use technology responsibly while ensuring fairness, transparency, and respect at every stage.

Use of Artificial Intelligence - By Candidates We recognize that candidates may use AI tools to support their job search, for example, to refine writing style or gather research. While this can beappropriate, the information you provide in your resume, screening questions, and interviews must always be truthful and accurately reflect your own experience, knowledge, and competencies. AI should never be used to create or exaggerate credentials. Our goal is to understand the real you – your skills, your story, and your potential – so we can make the best possible match between you and the organization we serve.