Dispatcher

Vertex Resource Group Ltd.; Alida; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Employer-provided housing

Competitive wages

Advancement opportunities

Extended health benefits

Dental coverage

Vision care and glasses coverage

Disability insurance

Life insurance

Stable employment

Job summary

Vertex Resource Group Ltd. is seeking a full-time Dispatcher in Alida, SK. The role focuses on dispatching Tank Trucks for oil & gas clients, scheduling personnel and trucks, and delivering solutions to client needs.

The candidate should excel in communication, teamwork, and high-stress decision making. Qualifications include at least two years in Tank Trucks dispatch, TDG/HOS knowledge, and a valid driver’s license.

Qualifications

• Minimum two years of Tank Trucks dispatching experience.
• Strong knowledge of TDG regulations, HOS, weights, permitting, load securement and OH&S standards.
• Ability to work effectively within a team or independently across multiple functional areas.
• Excellent written, verbal, and interpersonal communication skills.
• Superior customer service and communication skills.
• Ability to manage a high volume and fast-paced workload.
• Must make decisions calmly and efficiently in high stress environments.
• Must be detail oriented and highly organized.
• Must successfully complete a pre-employment drug and alcohol testing.
• Minimum valid Class 5 driver's license (Class 1 an added advantage).
• Valid WHMIS, H2S Alive, TDG, CSTS or PSTS considered an asset.

Responsibilities

• Arrange schedules for trucks and employees.
• Regularly communicate with employees regarding transport matters.
• Ability to supervise employees during turnaround period.
• Troubleshoot equipment problems and provide solutions to customers.
• Review and approve work tickets, logs, time sheets and days off for compliance and accuracy.
• Assist Operations Manager on day-to-day branch operations.
• Ensure customer and client satisfaction by exceeding expectations.
• Conduct business development with existing clients and new development.
• Assist Operations Manager to improve growth through personnel engagement and efficiencies.
• Other duties as assigned by the manager.

Skills

Tank truck dispatch

TDG knowledge

HOS knowledge

Load securement

OH&S standards

Teamwork

Communication

Customer service

High-volume workload

Decisive under pressure

Detail oriented

Job description

Overview Vertex is currently accepting applications for full-time, permanent Dispatcher located in Alida, SK. The successful candidate must have experience dispatching Tank Trucks to various clients on a day to day basis within the oil and gas industry. Responsibilities include setting employee and truck schedules, excellent people and communication skills, trouble shoot equipment problems and provide solutions to customer needs.

Overview Vertex is currently accepting applications for full-time, permanent Dispatcher located in Alida, SK. The successful candidate must have experience dispatching Tank Trucks to various clients on a day to day basis within the oil and gas industry. Responsibilities include setting employee and truck schedules, excellent people and communication skills, trouble shoot equipment problems and provide solutions to customer needs. Position Title: Dispatcher Position Location: Alida, SK Schedule: 7 days on, 7 days off

• Employer-provided housing available at no cost for employees not local to the area

Benefits Of Working On The Vertex Team

• Competitive Wages
• Advancement Opportunities
• Extended Health Benefits
• Dental Coverage
• Vision Care and Glasses Coverage
• Disability Insurance
• Life Insurance
• Stable Employment

Candidate Qualifications

• Minimum of two years’ relevant Tank Trucks dispatching experience preferably in the fluid hauling management and or trucking industry
• Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S standards
• Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various professional disciplines
• Excellent written, verbal, and interpersonal communication skills an asset
• Superior customer service and communication skills (written and verbal)
• Ability to manage a high volume and fast paced workload
• Must be able to make decisions calmly and efficiently in high stress environments
• Must be detail oriented and highly organized
• Must successfully complete a pre-employment drug and alcohol testing
• Minimum valid Class 5 driver’s license (clean 3-year abstract); Class 1 license would be added advantage
• Valid WHMIS, H2S Alive, TDG, CSO and Construction Safety Training System (CSTS) or Petroleum Safety Training (PST) considered an asset.

Responsibilities

• Arrange schedules for trucks and employees
• Regularly communicate with employees regarding all transport matters
• Ability to supervise employees during turn around period
• Troubleshoot equipment problems and provide solutions to customers
• Review and approve work tickets, logs, time sheets and requested days off for compliance and accuracy
• Assist Operations Manager on the day-to-day operations of the branch, including but not limited to work on project executions, general inquires, asset utilization, personnel management/supervision and issues related to all service offerings
• Ensure customer and client satisfaction through exceeding customer expectations
• Conduct business development activities through building strong relationship with existing clients (client retention and growth) along with new client development
• Assist Operations Manager to improve and sustain growth in the branch through personnel engagement, operational efficiencies, cost reductions, managing budgets and upgrades of equipment
• Other duties as assigned required by the manager

VERSATILITY. EXPERTISE.

With these two words, Vertex makes the promise that we will always be versatile in developing solutions to our clients’ unique needs and that we will always demonstrate expertise in our designated fields.

Since 1962, Vertex has been a leading North American provider of environmental services. With over 60 years of expertise, Vertex helps clients achieve their development goals through our versatile suite of services. From the initial site selection, consultation and regulatory approval, through the construction, operation and maintenance phases, to conclusion and environmental cleanup, Vertex offers a diverse range of services throughout the life cycle of our clients’ projects.

With a track record of success, Vertex provides a fast-paced environment where people thrive. We recognize that each member brings a valuable skillset to the Vertex team and we make health, safety and community well-being a priority by supporting numerous endeavors at each of our locations across North America.

At Vertex, we value teamwork through collaboration and provide support across the entire organization.