Dispatchable Field Service Representative

Veolia; Oakville; Hybrid; CAD 41,000 - 52,000; Full time

Job summary

Veolia is seeking a Dispatchable Field Service Representative based in Oakville, Ontario, covering GTA with ~10% overnight travel. You will provide operations and maintenance on water treatment systems, focusing on ultrafiltration and related processes.

Responsibilities include calibration, on-site troubleshooting, and customer collaboration. The role requires mechanical aptitude, a valid driver’s license, and 2+ years in service/maintenance within an industrial setting.

Qualifications

• Ability to work independently and remotely with project teams.
• Excellent customer service skills.
• Mechanical aptitude and readiness for hands-on maintenance work.
• Valid Driver’s License required.

Responsibilities

• Perform maintenance and calibration on water treatment plant instruments.
• Consult with customer management and operation teams.
• Ensure contract compliance of volume and quality specifications.
• Monitor and optimize equipment performance.
• Install and maintain UF membrane configurations and other treatment steps.
• Troubleshoot mechanical, electrical, process, and controls on equipment.

Skills

Independent work

Customer service

Education

High School Diploma / GED / Home School Certification or international equivalent

STEM degree or instrumentation certificate (preferred)

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Job Description
As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, focusing on ultrafiltration (UF) but including media filtration, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, and electro-deionization.

Duties & Responsibilities:

• Conduct maintenance and calibration activities on various treatment plant instrumentation


• Consult with customer management and operation teams


• Ensure contract compliance of volume and quality specifications


• Monitor and optimize equipment performance


• Install and provide maintenance activities on various UF membrane configurations


• Provide excellent mechanical know-how and problem-solving skills


• Troubleshoot mechanical, electrical, process and controls on equipment such as valves, air compressors, ejectors pumps, blowers, instrumentation, chemical injection systems and automation hardware


• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed


• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts


• Monitor and maintain chemical injection systems


• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements


• Review customer plant installations and compare against Veolia's reference drawings (P&IDs, electrical schematics, general arrangement, etc.)


• Train customer operators around operation and maintenance of their system


• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities:

• Ability to work independently and remotely with project teams


• Excellent customer service skills

Education & Experience:

Required

• Mechanically inclined


• High School Diploma / GED / Home School Certification OR international equivalent


• 2+ years’ experience in service/maintenance or equivalent in an industrial environment


• Valid Driver’s License

Preferred

• Electrical and/orcontrols experience


• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions:

• Based in Oakville, covering GTA and 10% overnight travel


• Must be able to travel and work in Canada and traveltothe US for training


• You will be handling chemicals

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers. Because our people are our greatest assets, we also offer competitive compensation and benefits.

Compensation:
The compensation range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $30.00 - $38.00 CAD.

We offer...
Opportunity for advancement. A place to build a career!
Training in valuable skills
Opportunity for new challenges. We’re growing!
Strong leadership team!

Artificial Intelligence (AI) Disclosure:
We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:
This posting is for an existing vacancy.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.