Dispatch Supervisor

The Miller Group; Markham; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in construction and maintenance is seeking an operations dispatch professional to oversee trucking schedules for Central Construction projects. The role involves collaboration with internal teams and external haulers, focusing on optimizing costs while meeting customer needs. Candidates should possess strong communication skills and work knowledge of Microsoft Office, with an emphasis on customer satisfaction and teamwork.

Benefits

Competitive compensation package

Opportunities for professional development

Inclusive workplace culture

Qualifications

• Working knowledge of Microsoft Office programs (MS Word, Excel, and Outlook).
• Knowledge of MTO regulations (HOS, HTA etc.) is an asset.
• Flexible with on-call availability to support project needs.

Responsibilities

• Dispatch trucks and floats, maintain cost-effective routing and scheduling.
• Complete financial and productivity tracking reports.
• Analyze trucking costs to ensure budget compliance.

Skills

Teamwork

Communication

Planning

Conflict Management

Customer Focus

Tools

Microsoft Office

JDE

HeavyJob

JWS

Job description

About Us

The Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917.

We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.

We leverage our global network to foster positive relationships that make a lasting difference in the communities where we live and work. Whether it is making your commute more efficient, keeping our communities safe, or making remote areas more accessible, at Miller we are proud to Build Greatness in everything we do.

Summary

This key operations position, reporting to the GTA Paving Operations Manager, is responsible for the daily dispatching of internal and external trucking requirements for Central Construction projects, including preparation of schedules and reconciliation of truck orders. This position works closely with field operations staff, internal and external haulers, and office staff. A vital aspect of this role is striking a balance between meeting customer, and internal project requirements and maintaining an efficient operation with strong cost control.

Main Responsibilities

• Dispatch of internal and external trucks and floats in a cost-effective manner, including routes, schedules, and all other aspects of fleet dispatching
• Maintain ongoing communication as the primary contact for third-party brokers and support in overseeing and managing drivers.
• Enforce and adhere to Company policies and procedures
• Complete financial and productivity tracking reports as per Company standards
• Analyze and monitor trucking cost to job cost budget
• Develop and implement cost reduction and continuous improvement initiatives
• Assist with haulage estimating and negotiating pricing with outside carriers
• Collaborate with shop staff to arrange equipment maintenance
• Conduct daily customer follow-up as required
• Data entry on company systems
• Maintain and update third party broker yearly packages and agreements
  
  

Qualifications

• Working knowledge of Microsoft Office programs (MS Word, Excel, and Outlook)
• Flexible and on-call availability to support project needs
• Ability to meet various customer requirements
• Customer-focused and cost-efficient
• Knowledge of MTO regulations (HOS, HTA etc.), asset
• Knowledge of JDE, HeavyJob and JWS would be an asset
  
  

Attributes: We are looking for candidates with strong teamwork and collaboration skills, action orientation, excellent communication abilities, and a customer-focused mindset. The ideal candidate should be proficient in planning, organization, and conflict management.

Culture

At Miller, we want every employee to feel connected, where creativity and innovation thrive, and your contributions make a real impact. Our supportive and inclusive atmosphere encourages open communication, ensuring every team member feels heard and valued. With a commitment to flexibility, opportunities for professional development, and a shared passion for excellence, we are more than just colleagues – we are a community dedicated to Building Greatness together.

If you are seeking a workplace that values employees, challenges you to reach new heights, and celebrates your achievements, Miller is the place for you. Build your career with us!

Miller is proud to provide this unique career opportunity, we offer continuous learning, opportunity for growth, and a competitive compensation package. At our core; we are our people. We succeed because we respect our people and invest in their development, safety and well-being. Miller is an equal opportunity employer. We believe that diversity and inclusion are key attributes to building greatness. Miller’s core values of Integrity and Community welcomes everyone, at work and in the community, and our value of Accountability, means that we own our actions, our decisions and our results. As a Miller employee, this will ultimately be your commitment to our inclusive culture.

We will contact candidates selected for an interview. Accommodation for applications with disabilities will be made during the recruitment process when requested.