Dispatch Coordinator

Net2Source Inc.; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Inspections Dispatcher to manage customer calls and dispatch technicians efficiently in a fast-paced environment. Ideal candidates will have 1-3 years of customer service experience and strong organizational skills. This contract role offers competitive hourly pay and exposure to diverse administrative tasks in the HVAC and Refrigeration Equipment Manufacturing sector.

Qualifications

• 1–3 years in dispatching and/or customer service.
• Proficient verbal and written communication skills.
• Detail-oriented and capable of multitasking.

Responsibilities

• Handle incoming customer calls efficiently.
• Dispatch service technicians based on urgency.
• Schedule and coordinate inspection appointments.
• Maintain service contract records and perform administrative duties.

Skills

Communication

Multitasking

Organization

Tools

Windows-based applications

Job description

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This range is provided by Net2Source Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

23.00 / hr - $25.00 / hr

Direct message the job poster from Net2Source Inc.

We are seeking a detail-oriented and customer-focused Inspections Dispatcher with 1–3 years of experience in customer service and dispatch operations. The ideal candidate is comfortable handling a high volume of customer calls and is proficient in both verbal and written communication.

Responsibilities :

• Handle and prioritize incoming customer calls, ensuring timely and efficient response.
• Dispatch service technicians and assign tasks based on urgency, location, and availability.
• Coordinate and schedule inspection appointments while managing calendar conflicts.
• Open and close service calls using online dispatching systems.
• Perform various administrative duties to support the service department.
• Maintain and organize an extensive service contract filing system.
• Collaborate with internal teams to ensure consistent customer satisfaction.

Requirements :

• 1–3 years of experience in dispatching and / or customer service.
• Strong communication skills (oral and written).
• Proficient with Windows-based computer applications.
• Ability to multitask and work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational skills.

Primary Focus : Dispatching and coordinating inspections.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Contract

Job function

Job function

Administrative and Customer Service

HVAC and Refrigeration Equipment Manufacturing

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