Dispatch Coordinator

Canada Cartage; Bolton; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading logistics provider known for its commitment to customer service and innovation. This role focuses on coordinating transportation schedules and optimizing resource utilization to ensure timely deliveries. With a strong emphasis on teamwork and personal growth, this position offers a dynamic environment where your contributions are valued. Experience a supportive culture that fosters professional development and community engagement, making it an exciting opportunity for those looking to make a difference in the transportation industry.

Benefits

Discounted Hotels

Car Rentals

Entertainment Discounts

Gym Memberships

Phone Plans

Electronics Discounts

Company Events

Community Volunteering

Qualifications

• 2 years of relevant work experience in the transportation industry.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Plan and schedule loads efficiently for on-time delivery.
• Communicate with third-party carriers to meet delivery times.

Skills

Leadership Skills

Analytical Skills

MS Office Proficiency

Communication Skills

Problem Solving

Logistics Knowledge

Time Management

Education

High School Diploma

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Career Opportunity

Dispatch Support

Why you’ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

The Planner is responsible for working with the dispatch team and third party carriers to effectively implement transportation services to customers and to ensure that all activities are accurately recorded in the company’s transportation management system. Your duties include creating and managing transportation schedules, assigning routes to third party carriers, and ensuring timely deliveries while maximizing resource utilization.

Location: Bolton, Ontario

Schedule: Mon - Fri, 40 hours

What you will do

• Plan and Schedule loads efficiently, resulting in successful on-time metrics for our customers
• Communicate and monitor with third party carriers to ensure that appointment delivery times are met, and special driver requirements are being adhered to
• Ensuring that all work is accurately entered and managed in the system in a timely manner, from; order entry, to planning, to activating, progressing and closing loads
• Complete customer reporting and tracking spreadsheets as required
• Analyze data and contribute to continual improvement in the department
• Assisting Dispatchers and third party carriers in troubleshooting and resolving day-to-day issues and activities

What You’ll Bring

• 2 years of relevant work experience in the transportation industry
• High school diploma

Along with the following Skills & Competencies:

• Excellent leadership and analytical skills
• Ability to multi-task, work independently, and employ effective time management skills
• MS Office proficiency necessary; Word, Excel, PowerPoint, Outlook, etc.
• Demonstrates strong and effective communication skills; written, oral, and interpersonal
• Familiarity with trucking; mechanics, hours of service, logistics, etc.
• Strong ability to problem solve

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer!

• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.

• Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.

• We’ve been acknowledged by Forbes 2023, as one of Canada’s Best Employers for Diversity

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.