Dispatch and Scale Clerk

Amrize; Paris; On-site; CAD 45,000 - 55,000; Full time

Job summary

A logistics and transport company in Ontario is looking for a Dispatch and Scale Clerk to ensure safe shipments, coordinate deliveries, and maintain communication with customers. Candidates should have proficiency in Microsoft Office and strong communication skills. This role includes a commitment to health and safety in the workplace, and offers flexible health benefits and a pension plan.

Benefits

Flexible health & dental benefits

Generous pension plan

Mental health resources

Career growth opportunities

Company-provided PPE

Qualifications

• Knowledge of the construction industry is an asset but not essential.
• Travel requirements: 20%.
• Adherence to safety protocols and proper use of PPE.

Responsibilities

• Ensure successful and safe shipment of materials to customers.
• Assign and coordinate trucks and personnel for deliveries.
• Produce daily, weekly, and monthly reports as prescribed by SOPs.

Skills

Proficiency in Microsoft Office, especially Excel

Experience working with customers and dispatching

Effective communication and teamwork skills

Attention to detail, thoroughness, and accuracy

Positive attitude under pressure

Job description

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About The Role

The Dispatch & Scale Clerk’s primary objective is the successful and safe shipment of materials to the customer. This includes frequent communication with customers and haulers, processing remote tickets, verifying shipment details, and coordinating the dispatch of materials to ensure a timely and safe delivery. Their second objective is providing the customer with a professional level of service by upholding Amrize Brand appearance and courteous communication. In addition to these objectives, they will assist in PO creation, work orders, payroll, and other administrative duties. The Dispatch & Scale Clerk may also be asked to assist with leave coverage by traveling to front-end locations to perform weighmaster duties in the absence of regular staff, including coverage for medical appointments, emergencies, or scheduled vacations.

What You’ll Accomplish

• Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
• Follow the Dispatch Daily Checklist to identify, record, and communicate changes to Dispatch, aiming to minimize delivery disruptions to the customer.
• Assign and coordinate trucks and personnel for deliveries, ensuring on-time and efficient use of resources, including planning routes, managing delivery schedules, and communicating with drivers and customers.
• Practice good housekeeping principles in all areas of work including the scale house and yard, ensuring the scale house and surrounding area is kept safe, presentable, and functional.
• Operate APEX system according to standard operating procedures to check/tare in trucks and produce weigh-bills/tickets for the shipment of goods accurately and timely (no overloads).
• Collect documentation as per Front-End guidelines for transport vehicles and transfers to the LM.
• Proactively communicate customer, transport, and system issues with LM, sales, and back-office to ensure timely resolution.
• Collect money for cash sales and reconcile against register as prescribed by control procedures.
• Administer resale ticket entry into APEX system in a timely and accurate manner according to standard operating procedures to meet or exceed established OPIs for customer on-time and accurate invoicing.
• Assist in PO creation, receiving, work orders, payroll, and other reporting as required through SAP.
• Provide assistance via phone or face-to-face contact with visitors and direct them to appropriate personnel for further assistance.
• Support the Logistics Manager by following Load & Scale Policy and STP Policy programs where required.
• Produce daily, weekly, and monthly reports as prescribed by SOPs and policies.
• Responsible for safety, hazard, and violations reporting for drivers on site.
• Operate SAP / APEX systems (ticketing, PO, reports), adhering to load & scale policies.
• Demonstrate a commitment to health, safety, and environmental policies in all work environments, promoting a safety culture.

What We’re Looking For

• Proficiency in Microsoft Office, especially Excel.
• Experience working with customers and dispatching.
• Effective communication and teamwork skills, with attention to detail, thoroughness, and accuracy.
• A positive and optimistic attitude with the ability to work well under pressure.

Additional Requirements

• Knowledge of the construction industry is an asset but not essential.
• Travel requirements: 20%
• Adherence to safety protocols and proper use of PPE, including being clean-shaven for respirator fit testing where required.

What We Offer

• Flexible health & dental benefits for you and your dependents.
• A generous pension plan and access to RRSP and TFSA programs.
• Support through EFAP and mental health resources.
• Recognition awards, discounts, online learning, and career growth opportunities.
• Support for new parents and an inclusive, supportive environment.
• Company-provided PPE for safety and comfort.

This posting is for an existing vacancy at Amrize Canada Inc.