Disability Management Specialist (18-Month Contract)

Niagara Parks Commission; Niagara Falls; On-site; CAD 78,000 - 95,000; Full time

Job summary

The Niagara Parks Commission is seeking a Disability Management Specialist for an 18-month contract. This role entails leading and coordinating disability cases, managing WSIB claims, and advising on workplace accommodations. Ideal candidates should possess a relevant degree and experience in disability management, ensuring comprehensive support aligns with organizational policies.

Qualifications

• 5-7 years of experience in disability management.
• Experience managing WSIB and STD/LTD cases.
• Familiarity with Ontario Human Rights Code.

Responsibilities

• Manage and administer disability cases including WSIB, STD, and LTD.
• Develop and monitor return-to-work and accommodation plans.
• Consult with senior leadership on disability related legislation.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Problem-solving

Communication skills

Education

Post secondary diploma or degree in Human Resources

Certification as a Certified Disability Management Professional (CDMP)

Tools

Microsoft Office Suite

Parklane case management system

Job description

Disability Management Specialist (18-Month Contract)

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Disability Management Specialist (18-Month Contract)

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Niagara Parks Commission provided pay range

This range is provided by Niagara Parks Commission. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$78,850.67 / yr - CA$94,234.08 / yr

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Disability Management Specialist (18-Month Contract)

Under the general supervision of the Chief Human Resources Officer and within established policies, procedures, guidelines and legislation, the Disability Management Specialist is dedicated to leading and coordinating both occupational and non-occupational disability cases. This includes managing and administering WSIB claims, medical and modified work programs, Short Term Disability (STD), Long Term Disability (LTD), Return to Work (RTW) processes, absenteeism and Workplace Accommodations.

This role serves as a key advisor within the Human Resources team, working collaborative with employees, managers, union representatives, and external stakeholders to ensure timely, safe and sustainable work and accommodations outcomes.

Niagara Parks offers an annual salary range of $78,850.67 to $94,234.08 (Pay Band 7) for this position as well as comprehensive benefits and a defined benefit pension plan.

Applications for this position will be accepted until July 11, 2025.

QUALIFICATIONS

• Post secondary diploma or degree in Human Resources, Occupational Heath, Disability Management or a related field or equivalent knowledge and experience.
• Certification as a Certified Disability Management Professional (CDMP) or equivalent designation is an asset.
• Five to seven years of progressive experience in disability management, including managing both occupational (e.g., WSIB) and non-occupational (e.g., STD / LTD) cases.
• Experience in developing and implementing return-to-work and accommodation plans in both unionized and non-unionized environments; familiarity with working alongside external providers such as insurance carriers, healthcare professionals, and WSIB representatives.
• Demonstrated understanding and application of relevant legislation, including the Ontario Human Rights Code, is required.
• Excellent interpersonal and communication skills, the ability to build trust and collaborate with diverse stakeholders, and strong analytical, organizational, and problem-solving abilities.
• Proficiency in case management systems (Parklane) and Microsoft Office Suite is also expected.
• Experience in a multi-unionized environment is required.

KEY ACTIVITIES

• Manage and administer occupational and non-occupational cases, including WSIB, STD, LTD, and complex accommodations.
• Monitor and evaluate absenteeism trends by generating reports and collaborating with management, union representatives, and employees to effectively address and resolve concerns
• Develop, monitor and revise individualized RTW and workplace accommodations plans in collaboration with supervisors, unions, and treating professionals.
• Represent the organization in discussions with external agencies, insurers, and legal representatives on disability-related matters.
• Provide expert consultation to senior leadership, managers, and union representatives on disability related legislation, collective agreements, policy interpretation, and case resolution.
• Primarily responsible for the management of the full lifecycle of disability cases, including intake, documentation, communication, follow-up, and resolution with all involved parties.
• Utilize Parklane software to manage and track disability claims, generate reports, and ensure compliance with documentation standards.
• Collaborate with directors and managers to implement effective disability management practices that comply with legislation and internal policies, including setting goals for successful return-to-work outcomes and identifying appropriate accommodations.
• Liaise with Health, Safety & Compliance following workplace incidents to support safe and timely return-to-work planning.
• Manage WSIB claims, including filing, investigation, documentation (e.g., Form 7s, accident / injury reports), and cost monitoring through regular claims reviews.
• Facilitate and coordinate accommodation and return-to-work processes in accordance with legislation, collective agreements, and organizational policies.

Performs Other Related Duties

• Ability to work weekends and evenings as required.
• As assigned

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Legal

Government Administration

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