Disability Management Administrator

J.D. Irving, Limited; Dartmouth; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company is seeking a Disability Management Administrator to join their HR Team in Dartmouth. This role involves managing disability claims, assisting with data entry, and supporting employees in the return-to-work process. The ideal candidate will possess excellent communication skills and a strong understanding of disability management processes, helping create a supportive and efficient work environment.

Qualifications

• Excellent communication skills verbally and written in English; French would be an asset.
• Knowledgeable regarding the disability management process and its application.
• Ability to work under minimal supervision and plan work effectively.

Responsibilities

• Performs administrative duties such as data entry, filling, maintaining spreadsheets.
• Tracks and monitors absences due to illnesses and injuries of claimants.
• Manages Workers' Compensation claims with the RTW coordinator.

Skills

Communication Skills

Critical Thinking

Computer Literacy

Diplomacy

Flexibility

Tools

MS Word

Excel

Job description

We are currently searching for a Disability Management Administrator to join our HR Team. Reporting to the Corporate Disability Manager, the Disability Management Administrator will be responsible for assisting with the data entry of various disabilities claims into Ability. The Disability Management Administrator is responsible for working with the Disability manager and the return-to-work coordinator in managing sick leave, short- and long-term absences for the Retail division.

Qualifications

Skills and Qualifications:

• Excellent communication skills verbally and written in English. French would be asset.
• Knowledgeable regarding the disability management process and its application
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people skills
• Be willing to learn about legislated requirements such as various Workers Compensation regulations and policies, human rights, health and safety and employment legislation
• Be able to think critically and logically, analyze data and look for trends, be able to identify underlying principles, reasons, or facts related to disability management- look for issues and barriers.
• Computer literacy, including effective working skills of MS Word, Excel and e-mail required
• High degree of flexibility, and adaptability
• Strong morals and ethics, and confidentiality
• Must be able to plan and organize work effectively and ensure its completion
• Ability to work under minimal supervision
• Must be able to secure transportation to work

Responsibilities

Responsibilities include:

• Performs administrative duties such as data entry, filling, maintaining spreadsheets.
• Tracks and monitor absences due to illnesses and injuries of claimants.
• Corresponds with employees, managers to ensure all documentation specific to claims are received and processed. (Claim forms, progress reports)
• Works with managers, employees, supervisors, insurance providers on all aspect of the claim management.
• Manages Workers' Compensation claims with the RTW coordinator.
• Manages RTW process overseeing modified work programs.
• Establishes and maintains effective working relationships with employees, managers, and external contacts. Interacts in a manner that builds trust, cooperation, and credibility.
• Acts as a resource for management and employees.
• Liaises with the insurance company regarding applications, status of claims and return to work plans.
• Complies with ethical, professional, and legal requirements based on Irving policies and procedures, as well as legislative regulations.
• May also help with implementing Wellness initiatives
• Other related duties may be assigned.