Disability Claims Administrator

Coughlin IFS; Ottawa; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading firm specializing in benefits consulting is seeking a Bilingual Disability Claims Administrator to provide administrative support in Ottawa. Responsibilities include managing claims, generating reports, and liaising with stakeholders. Ideal candidates should possess bilingual communication skills and proficiency in Microsoft Office. Full-time position in a supportive environment.

Qualifications

• Excellent bilingual (French and English) communication, grammar, and spelling skills.
• Strong interpersonal skills to maintain positive relations within and outside the organization.
• Exceptional organizational skills, with the ability to prioritize and multitask effectively.
• Discretion and tact in handling confidential information.

Responsibilities

• Create and manage disability claims in the database.
• Generate reports related to attendance management and disability claims.
• Review claim forms for accuracy and completeness.
• Liaise between various stakeholders regarding claims.
• Maintain electronic data and documents.
• Assist with Disability Management Committee meetings and reports.

Skills

Bilingual communication (French and English)

Proficiency in Microsoft Office

Interpersonal skills

Organizational skills

Adaptability

Education

Post-secondary courses in medical terminology

Job description

We are seeking a Bilingual (French / English) Disability Claims Administrator to join our Coughlin team in Ottawa, Toronto, Winnipeg, Calgary, Edmonton, Vancouver, Laval, or Montreal.

The Disability Claims Administrator provides administrative support to the Disability Claims department. They are responsible for creating disability claims, following up on necessary documentation, and assigning cases to a Disability Case Manager for review and analysis. The administrator also assists with Long Term Disability referrals and submissions, responds to client and member inquiries, and prepares periodic reports.

Key Responsibilities include:

• Setting up attendance management, early intervention, and sick leave disability claims in database systems according to procedures, and filing all related correspondence and medical information.
• Generating reports and charts related to attendance management, early intervention, and sick leave disability claims.
• Reviewing disability claim forms for accuracy, completeness, and proper signatures/dates, and ensuring reports are sent to the correct recipients.
• Liaising between plan administrators, claimants, policyholders, consultants, and insurers.
• Maintaining electronic data and documents, including scanning, faxing, filing, and data entry.
• Verifying data accuracy and completeness.
• Assisting with Disability Management Committee meetings, including scheduling, sending invitations, preparing agendas, and producing minutes.
• Preparing weekly, monthly, and quarterly disability reports.

Qualifications for Success:

• Proficiency in Microsoft Office and standard office procedures.
• Excellent bilingual (French and English) communication, grammar, and spelling skills.
• Strong interpersonal skills to maintain positive relations within and outside the organization.
• Exceptional organizational skills, with the ability to prioritize and multitask effectively.
• Resilience and adaptability to perform well under pressure in a fast-paced environment.
• Discretion and tact in handling confidential information.

Preferred Candidates will also have:

• Post-secondary courses in medical terminology (asset).
• At least two years of relevant office experience.

Coughlin & Associates Ltd. is a leading independent firm specializing in group benefits and pension consulting and administration. With offices in Ottawa and Winnipeg, we serve a diverse client base across Canada.

We are committed to diversity and inclusion, providing an accessible environment where all employees and clients feel valued and supported. If accommodations are needed, please contact us.

Experience: Unspecified seniority level.

Key Skills: Corporate Paralegal, Baan, IT Sales and Marketing, Civil Quality Control, Activex, Jboss.

Employment Type: Full-Time

Vacancy: 1