Director, Workplace Strategy

CIBC; Toronto; Hybrid; CAD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Benefits program

Pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Recognition program

Job summary

CIBC is seeking a Director, Workplace Strategy to lead the evolution and implementation of the Global Workplace Experience Strategy across transformation projects. You will translate strategy into practical standards, enablement approaches, and partner with Real Estate, HR, Design, Technology, and other teams to align with business priorities.

You will influence senior leaders through data-driven insights and clear recommendations, while operating in a hybrid model with on-site and remote days.

Qualifications

• 10 years of experience in workplace strategy, strategic planning and real estate transformation, and change enablement.
• Experience in workplace design, employee experience, operating model change, or enterprise transformation in a large, complex organization.
• A degree or diploma in a relevant field is required or highly beneficial.
• Assets include further education or experience related to workplace strategy, business strategy, design, organizational change, or real estate.
• You are future-focused and able to shape strategies that benefit today and tomorrow.

Responsibilities

• Lead workplace strategy execution by translating strategy into design standards and enablement approaches.
• Provide strategic advice, align initiatives to enterprise priorities, and recommend solutions to improve the workplace experience.
• Use market research and employee feedback to identify opportunities and inform planning.
• Support change and enablement with materials and tactics that help leaders adapt.
• Build partnerships across Real Estate, HR, Design, Technology, and other functions for coordinated planning.
• Present findings and recommendations to senior leaders and executives with clear business cases.

Skills

Analytical Thinking

Budget Processes

Client Service

Contract Performance Management

Innovation Strategies

Leadership

People Management

Procurement Services

Strategic Objectives

Vendor Contract Negotiations

Education

Bachelor's or equivalent degree/diploma in a relevant field

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Enterprise Real Estate and Workplace Experience team, you'll help shape a modern, connected, inclusive, and high-performing workplace experience across CIBC's real estate portfolio, including flagship and enterprise environments.

As a Director, Workplace Strategy, you'll lead the evolution, translation, and implementation of CIBCs Global Workplace Experience Strategy across workplace transformation projects.

You'll provide strategic advice, develop workplace standards and enablement approaches, and use research, data, and team member feedback to help reimagine how we work.

You'll partner with leaders across Real Estate, Human Resources, Design, Technology, and other key functions to align workplace strategy with business priorities, future workforce needs, and enterprise transformation goals.

You'll also prepare clear recommendations and insights for senior leaders to support decision-making and the delivery of CIBCs future workplace strategy.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement will be discussed at the time of your interview.

How you'll succeed

• Lead workplace strategy execution – Translate CIBCs Global Workplace Experience Strategy into practical design strategies, standards and enablement approaches for real estate transformation projects across the portfolio.
• Provide strategic advice – Partner with leaders and project teams to apply workplace experience principles, align initiatives to enterprise priorities, and recommend solutions that improve the workplace experience and support the future of work.
• Use insights to inform decisions – Conduct market research, evaluate internal and external trends, and use employee feedback and workplace data to identify opportunities, inform recommendations, and strengthen strategic planning.
• Support change and enablement – Develop materials, approaches, and change tactics that help leaders and team members adapt to evolving workplace environments and new ways of working.
• Build strong partnerships – Work closely with partners across Enterprise Real Estate, Human Resources, Design, Technology, Corporate Security, Events, Retail, and Facilities Management to support coordinated planning and successful implementation.
• Present to senior leadership – Prepare clear, compelling findings, business cases, and recommendations for senior leaders and executive forums, highlighting benefits, risks, dependencies, and considerations for decision-making.

Who you are

You can demonstrate 10 years of experience in workplace strategy, strategic planning and real estate transformation, and change enablement.

You have experience in workplace design, employee experience, operating model change, or enterprise transformation in a large, complex organization.

You have a degree or diploma in a relevant field.

It's an asset if you have education or experience related to workplace strategy, business strategy, design, organizational change, or real estate.

You're future focused. You look beyond the moment and help shape strategies that will make a difference today and tomorrow.

You identify opportunities to evolve the workplace in support of business and workforce priorities.

You're analytical. You give meaning to data and research. You enjoy investigating complicated problems, identifying trends, and turning insights into clear, practical recommendations.

You have well-developed communication and presentation skills, both written and verbal.

You're influential. Your influence makes a difference. You build credibility with senior leaders and partners and help bring about change by sharing your expertise and recommendations in a clear and thoughtful way.

You're collaborative. You're motivated by collective success and work effectively across functions to bring people together, align priorities, and deliver shared outcomes.

You're a caring and accountable leader. You have experience developing strategic team goals, creating clarity around priorities and ways of working, and coaching others to support strong performance and growth.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

• competitive salary
• incentive pay
• banking benefits
• a benefits program*
• defined benefit pension plan*
• an employee share purchase plan
• a vacation offering
• wellbeing support
• MomentMakers, our social, points-based recognition program

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 33rd Floor

Employment Type Regular

Weekly Hours 37.5

Skills Analytical Thinking, Budget Processes, Client Service, Contract Performance Management, Innovation Strategies, Leadership, People Management, Procurement Services, Strategic Objectives, Vendor Contract Negotiations

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.