Associate Relationship Manager, Business Banking (Toronto/ GTA)

CIBC; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

CIBC is seeking a dedicated professional to support client origination, relationship and portfolio management for its Business Banking team in Toronto. You will analyze financial statements, assist with financing and cash management proposals, and help grow the pipeline by engaging COIs and prospects.

The role emphasizes client-centric solutions and collaborating with Relationship Managers in a fast-paced environment.

Qualifications

• Undergraduate degree/diploma in Business, Finance, Accounting or related field.
• Strong understanding of credit products and lending practices is preferred.
• Ability to read/interpret financial statements and assess client needs.

Responsibilities

• Support client origination, relationship and portfolio management processes.
• Assist with financing and cash management proposals and pricing strategies.
• Promote digital banking options to clients and prospects.
• Coordinate sales activities and identify growth opportunities within existing and prospective client base.

Skills

Client Needs Assessments

Client Service

Commercial Acumen

Customer Experience (CX)

Financial Products

Teamwork

Education

Undergraduate degree/diploma in Business, Finance, Accounting

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you'll be doing

You’ll report into the Senior Manager & Team Lead, Business Banking and will work closely with a Relationship Manager, Business Banking to support client origination, relationship and portfolio management processes as well as assist with client specific financing and cash management solutions. You will perform financial analysis while developing a solid understanding of targeted industries represented by the clients/prospects to which you are assigned to support. You will support business development initiatives with a focus on meeting growth targets and identify business opportunities and financing solutions to meet the needs of the client. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Business Development Support – Connect with both existing and potential clients including Centres of Influence (COIs) to identify opportunities for future growth and revenue, uncovering high-value opportunities to refer to the Relationship Manager. Assist with the execution of business development initiatives and client functions as appropriate to contribute and enhance the sales pipeline. Proactively participate in business development events to build and enhance CIBC presence and gain market share. Identify and introduce personal opportunities to Personal Banking and Imperial Service partners to further deepen client relationships and support more complex personal needs and planning.

Client Sales and Service Support – Assist the Relationship Manager in coordinating sales activities for both existing and prospective clients. Identify and analyze business growth opportunities through comprehensive industry, client and prospect research. Assist with financing and cash management proposals in addition to pricing strategies which ensure achievement of targeted profitability thresholds. Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank. From time to time, cover vacant portfolios on a temporary basis.

Credit Risk Management - Exercise appropriate due diligence prior to making credit recommendations and similarly prior to authorizing or approving any financial transaction or completion of any product sales. Follow established bank policies, procedures, guidelines, practices and required documentation; complete all risk activities.

Who you are

You can demonstrate well-developed knowledge of a full range of credit products/ services, lending practices, credit analysis, compliance standards and ability to read/interpret financial statements. You can demonstrate well-developed knowledge of sales practices and experience in a professional fast-paced sales and service environment. You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results. You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

You have completed an undergraduate degree/diploma in Business, Finance, Accounting, or related field. Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability. At CIBC, we seek individuals who value innovation, collaboration and client service.

This posting is for a role we regularly recruit for to support our talent pipeline.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process.

Expected End Date 2026-12-31

Job Location Toronto-81 Bay, 29th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Client Needs Assessments, Client Service, Commercial Acumen, Customer Experience (CX), Financial Products, Teamwork

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.