Director Technology Risk

Fidelity International; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

A financial services company in Toronto is seeking a Director of Technology Risk to manage the technology risk management strategy. You will work in a hybrid model and lead comprehensive risk oversight across various functions. Ideal candidates have a strong background in risk management, at least 7 years of experience, and are proficient in communication, project management, and influencing stakeholders. The position also offers involvement in data protection compliance and business continuity strategies.

Benefits

Flexible hybrid schedule

Diverse and inclusive workplace

Professional development opportunities

Qualifications

• 7 years of related experience in technology risk management.
• Experience managing projects and scaling processes.

Responsibilities

• Identify and mitigate compliance and operational risks.
• Lead change initiatives across the Firm's Risk Organization.
• Conduct Privacy Impact Assessments for Fidelity Canada projects.

Skills

Strong communication skills

Risk and audit emphasis

Project management

Influencing skills

Education

University Degree or equivalent work experience

Professional designation in risk management

Tools

Common technology controls frameworks (NIST, ISO, ISACA)

Job description

Overview

Job Description

Director Technology Risk (contract ending Dec 31 2026)

You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement.

What You'll Be Doing

The Director Technology Risk will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging advanced knowledge and expertise in technology-risk disciplines you will identify, oversee and mitigate compliance and operational risks in line with the firm's standards. The mandate extends to vendor risk management. You will collaborate with various stakeholders across Canada to develop and maintain a comprehensive view of the technology risk posture including but not limited to the Business Continuity function and its impact on the business. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

• Provides subject matter expertise and technical guidance to technology aligned process owners.
• Ensures that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
• Consults with senior business management to ensure technology assessments are aligned and inform business operational risk assessments in a meaningful, actionable manner.
• Works within the Cyber Security Technology & Controls Tech Risk & Controls Frameworks Team in partnership with stakeholders from across Global Technology to lead the global programs to accurately represent and maintain the firm's complex technology operations.
• Innovates and provides analysis and thought leadership to drive improvement and enhancement to the Firm's Operational Risk framework platform and improve the End-to-End Technology Risk Management lifecycle.
• Drives and leads change initiatives across the Firm's Risk Organization (both Technology and Business) to improve the understanding of technology risk.
• Establish a proactive and collaborative framework that ensures Personal Data of Fidelity Canada customers, employees and all other individuals data subjects is identified and adequately protected.
• Collaborates with functional owners to document existing data protection controls, identify potential gaps and enhancements, and follow through on agreed changes.
• Focuses on identifying Personal Data book of records systems and assesses data protection controls in place, establishing action plans to address any potential gaps.
• Establish formal DPO review and attestation processes on existing controls.
• Builds organizational awareness on key data protection requirements and promotes collaboration between data protection control owners.
• Establishes and conducts Privacy Impact Assessments for Fidelity Canada projects, systems and business process enhancements.
• Contributes to the development and execution of BCP plan and strategies; supports the business during actual BCP events including logistical planning, event coordination, communication and business resumption.
• Partners with other IS teams to review and develop business recovery requirements and strategies.
• Ensures appropriate testing including test preparation, postmortem analysis and the documentation of test issues with corrective actions applied when possible.
• Chairs change management meetings, maintains logs of changes, risk ratings, approvals and closure activities.
• Represents Fidelity Canada's change management program, including collaboration with FCC when possible.
• Maintains the ServiceNow Configuration database ensuring that all applications and processes are subject to change management and owners/approvers are up to date.
• Meets regularly with employees to provide timely feedback, support and coaching to foster individual and team growth and development.
• HR processes are managed effectively.

Bonus goal development and attainment

• Preparing and delivering annual performance appraisals.
• Employees are engaged, have the tools and resources to be successful and have a clear understanding of what is expected of their role.
• Feedback from the senior leadership team.

What We’re Looking For

• A strong ability to communicate (written and verbal).
• A strong sense of accountability and taking initiative to drive projects to completion.
• Emphasis on risk and audit, an inquiring mind.
• Knowledge and understanding of clearing firm regulatory obligations, Canadian brokerage industry and brokerage operations including the impact of technology on this market.
• Experience managing projects and scaling processes with company growth.
• Ability to collaborate and influence across all levels of the organization.
• Effective presentation skills.
• Strong influencing skills; gains acceptance of ideas and suggestions from business partners.
• Ability to plan, monitor, and control projects ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Expertise You Bring

• 7 years of related experience.
• University Degree or equivalent work experience.
• Experience in risk management, audit and risk programs.
• Professional designation or certificate in audit, risk management or internal control (e.g. ISACA).

Nice to Have

• Experience in using common technology controls industry best practice frameworks (e.g., NIST, ISO, ISACA).
• CSC or IFIC/CA designation completed or in progress is an asset.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans status, or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at.

No telephone inquiries or agencies please. We thank all applicants for their interest; only those selected for an interview will be contacted.

Why Work at Fidelity

We are proud to be recipients of the following:

Awards

Canada's Top 100 Employers

Greater Toronto's Top Employers

Canada's Top Family-Friendly Employers

Canada's Top Employers for Young People

Great Place To Work Certified

Best Workplaces for Inclusion

Best Workplaces for Mental Wellness

Best Workplaces for Today's Youth

Best Workplaces for Women

Best Workplaces in Financial Services & Insurance

Best Workplaces in Ontario

Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

HRD Awards and Designations

Required Experience:

Director

Experience:

Years

Vacancy: 1