Director, Surety Solutions

Tokio Marine Canada Ltd.; Toronto; Hybrid; CAD 130,000 - 150,000; Full time

Job summary

Tokio Marine Canada (TMCan) is seeking a Director, Surety Solutions to lead regional growth in Ontario and Atlantic Canada. You will balance strategic broker engagement, underwriting discipline, and people leadership to drive profitable results.

You will collaborate with underwriting, claims, and finance, mentor underwriters, and work across teams to develop and execute regional strategies while strengthening broker partnerships.

Qualifications

• 7–10 years of surety underwriting experience.
• Proven ability to manage broker relationships and complex accounts.
• Leadership, mentoring, or team-development experience.
• Strong understanding of contract and commercial surety.
• Proven ability to develop business and identify growth opportunities.
• Excellent negotiation and communication skills.

Responsibilities

• Develop and execute regional strategies aligned with national surety objectives.
• Lead business development across Ontario and Atlantic Canada.
• Build and strengthen broker partnerships and stakeholder relationships.
• Collaborate with underwriting to implement broker strategies.
• Monitor market trends and identify opportunities to improve performance.
• Support budgeting, forecasting, and performance management.
• Promote the Tokio Marine Canada brand through broker engagement.
• Travel as required to support business development.
• Underwrite and manage a portfolio of surety accounts.

Skills

Surety underwriting

Broker relationships

Leadership

Business development

Strategic planning

Financial analysis

Team mentoring

Cross-functional collaboration

Communication

Bilingual English/French

Education

Bachelor's degree in Business, Finance, Accounting, Economics, or related field

Tools

Microsoft Office Suite

Job description

Who We Are

Tokio Marine Canada (TMCan) is a Canadian early-stage entrepreneurial commercial P&C insurer based in Toronto. We partner with select brokers to deliver tailored business insurance solutions across Canada. As part of the Tokio Marine Group, we collaborate under a shared global framework while maintaining local autonomy and decision‑making authority.

Join Us as a Director, Surety Solutions

Who We Are

Tokio Marine Canada (TMCan) is a Canadian early-stage entrepreneurial commercial P&C insurer based in Toronto. We partner with select brokers to deliver tailored business insurance solutions across Canada. As part of the Tokio Marine Group, we collaborate under a shared global framework while maintaining local autonomy and decision‑making authority.

We support Canadian businesses in taking smart risks by delivering practical insurance solutions and exceptional service through trusted broker partnerships.

The Opportunity

Working closely with business leaders and colleagues across the organization, we are seeking a Director, Surety Solutions to help drive the profitable growth and ongoing success of our surety business in Ontario and Atlantic Canada.

This role will play a critical leadership position within our Surety team, balancing strategic broker engagement, portfolio management, underwriting expertise, and people leadership. You will help shape regional growth strategies, strengthen broker partnerships, and contribute to the continued development of our national surety platform.

If you enjoy building relationships, solving complex business challenges, mentoring talent, and contributing to a growing organization, this may be the opportunity for you.

What You Will Be Doing

Strategy, Broker Management & Business Development

• Partner with Surety leadership to support the development and execution of regional business strategies aligned with national surety objectives.
• Lead business development efforts across Ontario and Atlantic Canada to drive profitable growth and expand market presence.
• Build, maintain, and strengthen relationships with key broker partners and industry stakeholders.
• Collaborate with underwriting and leadership teams to implement broker strategies that support business goals.
• Monitor market trends, competitive activity, and emerging risks to identify opportunities and improve business performance.
• Support budgeting, forecasting, business planning, and performance management activities.
• Promote the Tokio Marine Canada brand through broker engagement, industry involvement, and market visibility.
• Participate in broker meetings, industry conferences, and networking events across the region.
• Travel as required to support business development and relationship management activities.

Underwriting & Portfolio Management

• Underwrite and manage a portfolio of contract and commercial surety accounts while maintaining profitability and underwriting discipline.
• Evaluate new opportunities by analyzing financial statements, work programs, capacity, collateral, indemnity structures, and overall risk profiles.
• Review and approve surety submissions within delegated authority levels and provide recommendations on larger or more complex opportunities.
• Monitor portfolio performance and implement strategies to optimize profitability and account retention.
• Work collaboratively with underwriting colleagues across Canada to ensure consistency in risk selection and underwriting practices.
• Support the ongoing enhancement of underwriting processes, systems, and operational efficiencies.
• Partner with Claims, Legal, Finance, and other business units when required to support business objectives and account management.
• Assist with national underwriting initiatives and special projects as needed.

Leadership & Team Development

• Foster a collaborative, inclusive, and high‑performing culture built on teamwork, accountability, and continuous improvement.
• Provide coaching, mentorship, and technical support to underwriters and support staff.
• Support employee development through training, performance feedback, and career growth opportunities.
• Assist in talent acquisition, onboarding, succession planning, and performance management activities.
• Encourage knowledge sharing and collaboration across the national Surety team.

Who You Are

You are an experienced surety professional with strong underwriting expertise, business development capabilities, and leadership skills. You thrive in a collaborative environment and enjoy building relationships with brokers, clients, and colleagues.

You are a proactive and solutions‑oriented professional who can balance strategic thinking with hands‑on execution. You are comfortable working in a growing organization where flexibility, adaptability, and teamwork are essential to success.

What You Bring

• Bachelor's degree in Business, Finance, Accounting, Economics, or a related field preferred.
• Minimum 7-10 years of surety underwriting experience with demonstrated success managing broker relationships and complex accounts.
• Previous leadership, mentoring, or team development experience preferred.
• Strong understanding of contract surety, commercial surety, financial statement analysis, and risk assessment.
• Proven ability to develop business, build broker partnerships, and identify growth opportunities.
• Strong financial acumen and the ability to analyze data to support decision‑making.
• Excellent relationship management, negotiation, and communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated ability to work effectively within cross‑functional teams.
• Innovative mindset with the ability to identify and implement practical solutions.
• Ability to thrive in a fast‑paced and evolving environment.
• Strong customer service orientation and commitment to delivering exceptional results.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, and Outlook).
• Bilingual (English/French) is considered an asset but is not required.

This posting is for an existing vacancy at Tokio Marine Canada. We are actively hiring for this position and encourage qualified candidates to apply.

Tokio Marine Canada may use AI tools during the recruitment process to assist with screening, assessment or selection of applicants for a position.

The anticipated base salary range for this position is (130,000-150,000). Compensation may vary for roles in other regions to reflect local market conditions and currency differences. At Tokio Marine Canada, our salary ranges are designed to reflect the skills, experience, and responsibilities required for each role while providing room for growth. For experienced professionals, offers are typically positioned near the midpoint of the range. The upper end of the range is reserved for individuals who consistently deliver exceptional performance and impact. Candidates who are newer to the role may start below the midpoint, with opportunities to progress as they develop. Final offer decisions take into account factors such as location, relevant experience, and individual skill set.

Life at Tokio Marine Canada

At TMCan, we’re a relationship company. We value collaboration, innovation, and inclusion, where every voice matters and every team member makes an impact. We believe in flexibility, authenticity, and growth: because when our people thrive, so does our business. TMCan offers the unique opportunity to work side by side with senior leaders, gaining direct exposure to strategic decision‑making and business planning.

Our CARE Values Guide Everything We Do

Collaborative: We communicate openly, support one another, and work as one team.

Achieving Excellence: We challenge the status quo and exceed expectations.

Responsive: We anticipate needs and deliver timely, exceptional service.

Ethical & Respectful: We act with integrity and empower our people to do the right thing.

Our Commitment to an Inclusive and Respectful Workplace

At TMCan, we are deeply committed to fostering a culture of equity, diversity, and inclusion. We strive to create a workplace where every individual is welcomed, respected, and valued for their unique identity and perspective. By embracing our differences and learning from one another, we aim to build a positive and empowering environment for all.

Tokio Marine Canada was proudly recognized as one of the Best Places to Work in Canada by Canadian HR Reporter in 2024.

We work in a hybrid model, and you should expect to split your time between working in the office and working remotely, with flexibility based on the role and the business needs. We currently have an office in downtown Toronto and will eventually be establishing offices in other provinces. Should you currently work in a province where we do not have an office, you will remain remote until such time as we do establish an office.

Tokio Marine Canada is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if TMCan hires that candidate.