Director, Strategy, Risk and Business Operations

EQ Bank; Toronto; On-site; CAD 180,000 - 280,000; Full time

Benefits offered by this job

Competitive discretionary bonus

RRSP match program

Medical, dental, vision, life & long‑/

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation & personal days

Career Development program

Virtual events

Job summary

EQB Inc. (parent of Equitable Bank) is seeking a Director, Strategy, Risk & Business Operations to lead strategic planning, risk governance, and performance enablement for its reverse mortgage and insurance lending business.

You will oversee risk activities and act as a liaison with Risk, Legal, Compliance, Finance, Audit, and Governance teams to ensure regulatory and board reporting excellence. The role requires strategic leadership, analytical rigor, and operational execution to drive growth,

Qualifications

• Leads strategic planning, performance, and enablement with governance and risk focus (risk management, compliance).
• Oversees risk activities including appetite, credit, operational, compliance, conduct, model and reputational risks.
• Engages with Risk, Legal, Compliance, Finance, Audit and Governance teams to meet regulatory and board reporting.

Responsibilities

• Lead annual strategic planning and financial forecasting for the business.
• Develop KPI framework and monitor performance against targets.
• Drive enterprise initiatives, growth opportunities, and product development with cross-functional partners.
• Ensure robust risk controls and governance across the reverse mortgage and insurance lending businesses.

Skills

Strategic planning

Risk management

Governance

Financial forecasting

Stakeholder management

Cross-functional leadership

Job description

The Work

Reporting to the VP, Decumulation, the Director, Strategy, Risk & Business Operations is responsible for leading the strategic planning, business performance and enablement, governance, and risk management functions for the Reverse Mortgage and Insurance Lending business. Acting as the operational and strategic leader to the VP, Decumulation, this role ensures the business maintains a robust risk and control environment while delivering on growth, profitability, and customer objectives.

The Director will oversee enterprise and business-specific risk activities including risk appetite monitoring, credit, operational, compliance, legal, conduct, model, and reputational risks.

This leader will act as the primary liaison between the business and corporate Risk, Legal, Compliance, Finance, Audit, Governance and other business related risk functions such as Fraud Management while ensuring the business meets all regulatory, governance, and board reporting obligations.

In addition, the Director will lead annual strategic planning, financial forecasting, business performance management, executive and Board reporting, KPI development, , enterprise initiatives, business enablement programs, and the development of new products and growth opportunities. The role requires a unique combination of strategic leadership, analytical rigor, operational execution, governance expertise, and cross-functional influence.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger - and our people thrive - when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier-free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!