Director Strategy & Operations, Local Markets

DoorDash USA; Quinte West; On-site; CAD 281,000 - 413,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Health benefits

Job summary

DoorDash is seeking a Strategy & Operations Director to lead the US Local Markets initiative. You will oversee a team, drive growth across diverse markets, and collaborate with marketing, product, finance, and analytics to implement new products and improvements.

You’ll partner with external partners, incubate experiments, and execute a roadmap to grow the local marketplace, using data and AI tools to inform decisions and optimize outcomes.

Qualifications

• 10+ years in strategy & operations or operating roles.
• 5+ years of people management experience.
• Experience leading cross-functional projects and achieving goals.
• Comfortable running analyses and manipulating datasets; SQL required.
• Experience with AI tools (Cursor, Claude) preferred.

Responsibilities

• Lead a team from day one and develop analytical execution rigor.
• Develop relationships with new growth partners and top merchants.
• Cross-functional roadmaps: collaborate with product, marketing, analytics, and sales.
• Identify growth opportunities with partners in product, analytics, and operations.
• Rigorously analyze data to shape strategy and decisions.
• Translate goals into actionable plans and drive execution.

Skills

Strategy & operations

People management

Cross-functional collaboration

Data analysis

SQL

AI tooling

Tools

Cursor

Claude

Job description

About the Team

Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what's best in their city, merchants to grow their sales, and dashers to find flexible work.

About the Role

The US Marketplace team is looking for a motivated and hands-on operator to be the Director of Local Markets. As a Strategy & Operations Director, you'll be responsible for driving marketplace growth in every U.S. market, across a variety of market types.

You will report into the Growth and Markets team, leading cross-functional collaboration between DoorDash’s marketing, sales, product, finance, and analytics teams to deliver new products and service level improvements to drive local market growth. You'll have the opportunity to help define new ways to grow locally, incubate 0-1 experiments, scope partnership opportunities, foster relationships with external partners, and execute on a roadmap to grow the marketplace at the local level.

You're excited about this opportunity because you will…

• Lead - From day one you'll lead a team, helping the team to further develop the muscle of lowest level of detail analyses and execution rigor
• Business development - Develop relationships with new growth partners and top merchants
• Influence - Work cross-functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the user experience at local level
• Build - Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams
• Analyze - Shape and define our strategy based on quantitative and qualitative data, querying data directly and empowering yourself with AI tooling (Cursor, Claude)
• Operate - Figure out how to get from A to B-then actually make it happen.
• Grow - Help the business get 1% better every day.

We're excited about you because…

• You have 10+ years of experience in strategy & operations or other operating roles; high-growth startup experience is advantageous
• You have 5+ years of people management experience
• You have experience leading cross-functional projects and hitting goals
• You are comfortable running analysis and manipulating datasets; SQL is required and experience using AI tools (Cursor, Claude) is preferred
• You always look for ways to improve and want to shape the direction of the company
• You can motivate people at all levels across the organization
• You can translate high-level goals into relevant plans
• You love getting to a low level of detail

We expect this position to be filled by 6/15/263.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$197,200-$290,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever