Director, Strategic Supply Management (D627)

SMART Technologies Inc; Calgary; On-site; CAD 100,000 - 140,000; Full time

Job summary

A leading company in technology seeks a strategic Supply Chain Leader to oversee global supply management processes. In this pivotal role, you will develop innovative strategies, lead cross-functional teams, and ensure market requirements are met with quality and excellence. The position requires significant experience and a proactive approach in a fast-paced environment. Join us to make a significant impact on our product roadmap and business direction.

Qualifications

• 10+ years in supply chain or strategic sourcing roles.
• Experience in hardware product development and NPI.
• Demonstrated leadership in cross-functional projects.

Responsibilities

• Develop and implement supply chain strategies.
• Lead hardware new product introduction projects.
• Mentor and lead teams across various functions.

Skills

Analytical skills

Problem-solving skills

Communication skills

Negotiation skills

Education

Bachelor’s degree in Engineering or Supply Chain Management

Master’s degree or MBA

Tools

Supply chain management software

Engineering project management tools

Job description

Purpose of the position

We are seeking a solution-driven and agile supply chain leader to join our team. In this pivotal role, you will leada diverse, cross-functional team spanning Supplier Program Management, Procurement, New Product Introduction (NPI) and Sustaining Engineering, Project Management, and Supply Chain Management across multiple countries and time zones.You will oversee a global network of suppliers to ensure the supply chain consistently delivers on quality, cost, innovation, investment and service objectives.

Reporting to the VP of Operations, this role will provide strategic oversight and direction for the supply management process and will define mid- to long-term, global supply strategies that support SMART’s product roadmap and business direction.

Key Responsibilities

Strategic Supply Management:

• Develop and implement end-to-end supply chain strategies that optimize cost, quality, and delivery performance.

• Oversee supplier selection, relationship management, and risk mitigation initiatives to secure a robust and resilient supplier base.

• Monitor and analyze key performance indicators (KPIs) to drive continuous process improvement, ensuring that supply management strategies align with corporate goals.

• Drive the Operations Product Cost reduction program

• Establish Regional manufacturing to support market requirements.

New Product Introduction Project Management:

• Lead the planning and execution of hardware new product introduction (NPI) projects, ensuring seamless coordination between internal and external supply partners in ODM and JDM models.

• Establish and manage cross-functional project teams to streamline the transition of products from development to production, with clear milestones, budgets, quality requirements, and timelines.

• Utilize project management methodologies (e.g., PMP, Agile, or similar frameworks) to manage projects, mitigate risks, and resolve issues efficiently throughout the new product lifecycle.

Sustaining and NPI Engineering:

• Collaborate within sustaining and Quality teams to support product lifecycle management and drive continuous improvements in quality and cost.

• Oversee product enhancements and troubleshooting efforts, ensuring that ongoing engineering support maximizes product performance and customer satisfaction.

• Develop strategies to extend product life cycles and continuously update supply chain practices in response to evolving market and technological changes.

• Work with Supply partners to assure manufacturing capability and capacity are established to meet product ramp requirements.

Leadership & Cross-functional Collaboration:

• Serve as a strategic advisor to senior leadership by providing actionable insights based on market trends, performance data, and technological developments.

• Mentor and lead high-performing teams across Supply Program Management, Procurement, NPI and Sustaining Engineering, ASIA SCM Team, and Project Management functions.

• Champion best practices and foster a culture of continuous improvement, innovation, and accountability across the organization.

Risk Management & Process Improvement:

oIdentify supply chain and product introduction risks, design robust contingency plans and proactive measures to ensure operational continuity cost effectively.

oImplement and refine processes to boost efficiency in supply chain operations and new product rollouts, leveraging cutting-edge industry knowledge and technology solutions.

Qualifications

Education:

• Bachelor’s degree in Engineering, Supply Chain Management, Business Administration, or a related field is required.

• Master’s degree or MBA preferred.

Experience:

• A minimum of 10+ years of progressively responsible experience in supply chain or strategic sourcing roles, with substantial exposure to hardware product development and new product introduction in ODM / JDM models.

• Demonstrated leadership experience managing cross-functional teams and large-scale new product projects in a dynamic environment.

Certifications & Skills:

• PMP or equivalent project management certification and experience is highly desirable.

• Strong analytical and problem-solving skills, with the ability to interpret complex market and operational data.

• Excellent communication, negotiation, and interpersonal skills; a proven track record of influencing cross-functional teams and external partners.

• Proficiency in supply chain management software and engineering project management tools.

Additional Information

Travel:

• Periodic international travel is required to meet with suppliers and visit manufacturing facilities.

Work Environment:

• This is a strategic, high-visibility role that operates in a fast-paced, dynamic environment requiring agility, decisiveness, and innovation.

• Hybrid – in office and minimum of 3 or 4 days per week.

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